Service Desk Engineer - Hartlepool- It Msp - Circa £30,000

Service Desk Engineer - Hartlepool - Circa £30,000

Our client, a leading Managed Service Provider, are looking for a Service Desk Engineer to join their team of passionate IT professionals.

This role offers an exciting opportunity to work in a friendly, but challenging, environment whereby you will be highly appreciated.

Duties:

• Provide remote support to clients, troubleshooting software issues via telephone and email

• Checking and resolving backup issues

• Building and deploying workstations and servers

• Documenting procedures

• Email and data migrations

• Implementing VoIP services Key skills:

Office 365, Active Directory, Windows Server 2008, 2012, 2016, 2019, 2022, Familiarity with networking concepts (VLANs, DNS, DHCP, TCP/IP), Cloud based services