Service Manager - Nottingham

Job Introduction

Turning Point mental health crisis services based in Nottingham.  The service can support up to five people residentially and via a drop in service.

We work in close partnership with statutory and voluntary organisations in delivering our services. Our aim is to support people in crisis to find ways to keep themselves safe and learn strategies for managing their distress in the longer term. We offer an alternative, comfortable and calm, environment to a psychiatric hospital setting for those who are able to benefit from a non-clinical setting.

Role Responsibility

• To be responsible for leading a team, ensuring a high standard of service delivery and quality
• To ensure that health and safety standards are maintained and risk levels are managed on a day to day basis
• To work collaboratively with all individuals we support, staff and key stakeholders to ensure that the service has a strong recovery focused ethos
• To be responsible for the service budget

You will be required to work 37 hours per week and participate in an on call rota.

Full responsibilities can be found in the corresponding job description for this position.

The Ideal Candidate

We're looking for a Service Manager who knows how to lead teams and gain people's trust quickly. A health or social care qualification would be an advantage. At least 2 years' experience in a similar role would also be an advantage. What is essential is that you have a positive attitude, a willingness to 'go the extra mile', an awareness of the issues experienced by people with mental health problems and can bring transparency and flexibility to work. In return, you'll be supported with outstanding training and career development opportunities.

In a role where no two days are the same your ability to work individually and as part of team to prioritise your workload is essential. You will have excellent communication skills. A flexible approach and a positive attitude in a changeable environment will be key.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy or sell additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. 

Turning Point