Service Manager (Residential)

Job type: Permanent
Salary: £37,473.93 per annum

Job ref: 014302

Expiry date: 01 Mar 2024 23:59

Our client are one of the largest learning disability charities in the UK, supporting over 2,500 people through our friendly, supportive, creative and diverse teams.

Join them as a manager and you’ll develop your social care career with one of the leading names in the sector. You’ll go to work each day knowing you can make a real difference to the lives of adults with learning disabilities.

What’s in it for you?

They offer a range of benefits and career development opportunities. They’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation they are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.
As a ‘Gold’ standard Investors in People accredited employer, they are committed to supporting colleague wellbeing as a priority. Within this, all employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

They offer

• Annual Leave: 33 days (including 8 days statutory bank holidays)
• Training: Access to award winning training and development
• Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
• Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
• Discounted mobile ‘phone contracts. As an employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
• Care Friends: Employee referral app – earn money for referring your friends to work for them.
• Free life assurance – 3 x your annual salary

and more..

About the role

They have an exciting opportunity for an experienced leader to join them as a Service Manager in tbeir Residential care home in Ebley to shape their services and develop and lead the region to success.

This is a frontline management role where you will be responsible for their Residential Care home in Ebley and for the line management of the support team for that home.
Accountable to the Regional Director. the Service Manager role has overall responsibility for all aspects of the operational day to day leadership and management of the home. This includes
Registration as the manager with the relevant regulator (CQC) and compliance with all legislation and external and internal standards.

The Service Manager is accountable for the effective management of the agreed delivery hours for the home and for ensuring the budgeted income/contribution levels are met within the home. This will include the effective management of all resources within or associated with the home, including building management to ensure a high-quality service is provided.

Your responsibilities will also include raising the profile and working standards to ensure that they are the leading provider of learning disability services. You are expected to become a champion of their support model (Fusion) and ensure the model is used to optimise the delivery of high quality, personalised services.

About you

• You will need to be skilled in supporting people with complex needs and with knowledge and experience of negotiating and building relationships with Local Authorities and other external agencies. You must have a proven track record of managing significant budgets in a tight financial climate. You will have strong communication skills and have an awareness and sensitivity of dealing with the issues surrounding a changing organisation. You must be able to demonstrate strong leadership skills, including managing motivating and coaching experienced managers.
• This is a pivotal role with the scope to shape and contribute to the working of the wider Area Management team.
• You must be qualified to a Level 5 Diploma in Leadership and Management for Adult Care or equivalent.
• You must be able to apply and successfully pass CQC’s Fit Persons Interview within six months of taking up this role and maintain the Registered Manager position.
• You will need experience and up to date knowledge of the learning disability sector.
• A full Driving licence is required for this role

REF-211 790