Address
Form of work
SalaryThe Service Supervisor / Senior Support Engineer / Engineering Coordinatorprovide Engineering support for all departments in a hands-on perspective.
The successful Technical Support Engineer / Service Support Engineer / Mechanical Engineer will ideally have an engineering background in Drive systems, power transmission, gearmotors, gearboxes, gear units, capital equipment, pumps, compressors, valves, hydraulics, or similar electro-mechanical engineering products.
Package:
- £40,000 - £50,000
- Annual bonus
- Pension
- Private Health Care
- Additional benefits
The Service Supervisor / Senior Support Engineer / Engineering Coordinatorrole
- To prove Engineering support for all departments in a hands-on perspective.
- To provide assessments, engineering changes, inspections, fault investigation, design, warranty claim investigation, and further engineering support roles
- Supervise the work, assignments, and schedule of the Service Technicians and the profitability of the Service Department.
- Assist in generating quotes for Mechanical Engineering service repairs/maintenance agreements.
- Implement and maintain a comprehensive Service Technician training program.
- Liaise with various engineering departments to ensure the correct compressed air installation and design.
- To ensure all customers are satisfied with the proposed installation results.
- Maintain the parts department including inventory.
Service Supervisor / Senior Support Engineer / Engineering CoordinatorRequirements
- Experience servicing or managing field service engineers within drive systems, power transmission, gearmotors, gearboxes, gear units, capital equipment, pumps, compressors, valves, hydraulics, or similar electro-mechanical engineering products.
- The ability in maintaining good professional working relationships with existing and new customers.
- An Engineering qualification in a mechanically biased engineering discipline (minimum HNC/HND)
- Determination, enthusiasm, and motivation to succeed and grow with a reputable engineering company.
- Knowledge of CAD packages such as Siemens NX, Autodesk, or similar CAD package
- Proven experience within the compressor industry as a Service Engineer / Service Supervisor / Support Engineer / Mechanical Engineer/ Senior Mechanical Engineer / Technical Service Coordinator / Service Coordinator / Engineering Coordinator or similar position would be advantageous.
- Commutable to the workshop in Croydon
