Address
Form of work
SalaryKey results from the job holder Support Service Managers with delivery of milestones through proactive monitoring, ensuring any gaps, risks and issues are escalated in a timely manner. Ensure that change management is supported effectively by working with relevant stakeholders within directorates. Work with members of the team to develop and implement project data collection systems that will provide accurate and timely data. Take action to highlight performance information, specifically relating to non-compliance with programme standards and processes. Support the Community Transformation Management Office in the production of information and reports, ensuring content is accurate and in the correct format, taking initiative to follow up on any gaps in information with relevant leads from Services. The post-holder will develop their own knowledge and skills with the requirements of the post. Planning and Organisational Duties Maintain accurate and up to date plans, pertaining to projects and team activities. Support the use of service improvement methodologies, in conjunction with clear and agreed project plans. Undertake auditing of projects, services and initiatives. Communications and Key Working Relationships Maintain professional relationships with internal and external stakeholders. Deal with routine enquiries confidently and relay information and instructions concisely. Liaising with staff and key stakeholders to ensure all plans, actions and risks logs are kept up to date. Provide first point of contact for a range of project and business initiatives requiring excellent customer service communication skills. Develop excellent relationships across all clinical and corporate support teams within the trust, seeking co-operation and enabling effective co-ordination and delivery. Manage and communicate sensitive information in a secure manner. Attend a range of meetings with senior staff to present data or information gathered, take questions or find information to further strengthen plans.
