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Base salary: £30,150 c. £37,700 pa depending on skills and experience. In addition, we offer a flexible benefits fund of 20% which is paid on top of base salary and is fully pensionable, as well as a range of competitive benefits - check them out in the Benefits section on our website.
HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.
As a Service Transition Analystat HS2 you will be responsible for accepting products, determining whether they are fit for purpose and assessing product readiness against agreed service acceptance criteria.
About the role:
About you:
Skills:
Knowledge:
Type of experience:
It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.
We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. In a further development of our efforts to create a more diverse workforce, your CV will be anonymised and personal information will be removed during the first stage of the application review. This removes bias from the process and makes it even more important that you attach an updated word version of your CV for each new application ensuring you include evidence directly related to the criteria in the job advert.
Any applications received after the closing date will not be considered.
As HS2 Ltd do not hold a sponsorship license from the Home Office, we are not able to provide sponsorship to any applicant. Applicants must already have the Right to Work in the UK at the time of application and our process involves a Right to Work validation prior to the interview stage. Note, there are certain types of time-bound visas that we cannot accept.
Any offers made to applicants will be subject to satisfactory completion of pre-employment checks which include Nationality & Immigration Status, employment references, DBS, Financial and Education checks.About Us
High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs.
HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership.
In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.
HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times.
HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.
Base salary: £30,150 c. £37,700 pa depending on skills and experience. In addition, we offer a flexible benefits fund of 20% which is paid on top of base salary and is fully pensionable, as well as a range of competitive benefits - check them out in the Benefits section on our website.
HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.
As a Service Transition Analystat HS2 you will be responsible for accepting products, determining whether they are fit for purpose and assessing product readiness against agreed service acceptance criteria.
About the role:
- To be accountable for the coordination of Service Transition activities across multiple projects, suppliers, service teams, Platforms and Products
- To be responsible for managing Service Transition resources to support successful service delivery
- To be responsible for managing the development of successful Service Transition plans for each project
- To be accountable for providing recommendations to the 'go-live', 'early-life support' and 'service acceptance' stages
- To be accountable for managing and ensuring that acceptance criteria are understood by the wider IT HS2 operations
- To be responsible for the shaping and delivery of transition projects and programmes to individual business needs
- To be accountable for managing the IT service and support capability and capacity ensuring adequate response times
- To be accountable for managing governance and audit reporting, ensuring service standards are met for their specific service
- Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI.
About you:
Skills:
- Continual service improvement. Ability to identify process optimisation opportunities and contribute to the implementation of proposed solutions.
- Problem management. Ability to proactively initiate and monitor actions to investigate patterns and trends to resolve problems, including consulting specialists where required. Ability to identify and apply appropriate solutions and assist with implementation of them as well as preventative measures.
- Service focus. Ability to view services from an end to end viewpoint and investigate how to get the best of underlying services.
- User focus. Ability to understand and the identify needs and engage with users or stakeholders to collate user needs evidence to create positive user outcomes.
Knowledge:
- Knowledge of the digital economy, digital contexts and designs service that fit them, new technologies and their potential application.
- Knowledge of IT Service Frameworks, Methodologies and best practice.
- Knowledge of how to integrate multiple platforms
Type of experience:
- Experience of managing Service Transitions and coordinating the capability and capacity from multiple teams and expert communities.
- Experience of managing or supporting the implementation of efficient and beneficial business changes
- Experience of producing reports to support the governance of service standards.It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.
It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.
We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. In a further development of our efforts to create a more diverse workforce, your CV will be anonymised and personal information will be removed during the first stage of the application review. This removes bias from the process and makes it even more important that you attach an updated word version of your CV for each new application ensuring you include evidence directly related to the criteria in the job advert.
Any applications received after the closing date will not be considered.
As HS2 Ltd do not hold a sponsorship license from the Home Office, we are not able to provide sponsorship to any applicant. Applicants must already have the Right to Work in the UK at the time of application and our process involves a Right to Work validation prior to the interview stage. Note, there are certain types of time-bound visas that we cannot accept.
Any offers made to applicants will be subject to satisfactory completion of pre-employment checks which include Nationality & Immigration Status, employment references, DBS, Financial and Education checks.About Us
High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs.
HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership.
In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.
HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times.
HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.
