Job description
The post holder will be a part of a team that will create a welcoming and inclusive environment for anyone visiting someone in prison. The role is varied, and you will support in all areas as and when required this includes welcoming visitors initially at the visitor centre, offering support and guidance, canteen duties, childcare, cleaning and general day to day activities required. The post holder will be required to deliver hospitality services within the centres. .
Request
NVQ Level 2 qualification or equivalent in Childcare or willingness to obtain within 6 months.Experience of working directly with children, young people or directly with adults & families.Experience of working in a team and also of using own initiativeAbility to work in a challenging environment and remain calm.Good interpersonal skills and the ability to relate sensitively to the needs of prisoners familiesObtain a basic food and hygiene award or willingness or willingness to obtain within 6 months of appointment. Good understanding of safeguardingGood understanding of confidentiality and data protection , Experience of working in a Tea-bar environment or other retail outlets or working in an environment where customer service is important. An awareness and understanding of the challenges facing those working in a custodial settingHealth and safety or First Aid CertificateExperience of working within the Criminal Justice SystemA minimum of 1 years experience of working directly with children, young people or directly with adults & families.Experience of working with families under stress