Company

G4SSee more

addressAddressBicester, Oxfordshire
CategoryCustomer Service

Job description

Location: OX26 2NT | Salary: 24,249.29 | Posted: 14 Feb 2024 | Closes: 13 Mar 2024 | Job Type: Full Time and Permanent | Business Unit: Health Services | Region / Division: UK & Ireland | Reference: 14351

ROLE RESPONSIBILITY:

Sexual Assault Referral Centre (SARC) Coordinator

Location: Solace SARC, Slough and Bicester, OX26 2NT and SL1 2BJ

The role will be based across the two SARC sites of Slough and Bicester with an expectation to travel as the needs of the service require.

Business mileage will apply. Driver with their own car is essential due to travel expectations.

Salary: £24,249.29 per annum

Shifts: 40 hour per week, Monday to Friday, 08.30am-5.00pm

Note: Must be willing to provide a DNA elimination sample to be stored on the relevant elimination database for comparison against forensic samples.

About us:

Exciting opportunity to be part of the Thames Valley Sexual Assault Service. The service provides acute forensic examinations, healthcare and support to clients across the Thames valley Region. We are an all age service supporting children, young people and adults. The post holder will assist with the administration and management process of victims attending the SARC, provide support to the SARC Manager with the day to day running of the SARC. The post holder will have excellent IT skills with attention to detail.


A Sexual Assault Referral Centre is a dedicated centre providing a comprehensive service to men, women and children who have suffered SEXUAL ASSAULT, both for those who wish to involve the Police and those who self-refer. Utilising a multi-disciplinary team of Doctors, Nurses, Crisis Workers, Police Officers and support staff the SARC will provide crisis support, appropriate facilities and trained staff for completion of forensic medical examination, provision and advice regarding aftercare including emergency contraception, pregnancy testing, as well as facilitating counselling and ongoing support via third sector agencies and Independent Sexual Violence Advisors.

Role overview:

The SARC Coordinator will be the first point of contact for users of the service. The post holder will assist with the administration and management process of clients (women, men and children) and their families accessing the SARC service, provide support to the SARC Manager with the day to day running of the SARC.

Some of the duties involved in this role are:

  • To assist with the administration and management of clients accessing the SARC service
  • To provide advocacy support and telephone support to callers in the context of a sensitive and non-judgmental service, using effective communication skills.
  • To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals.
  • To offer a welcoming environment to the service users and all visitors upon their arrival at the SARC. Act as a first point of contact, in the absence of the SARC Manager.
  • To ensure a high standard of DNA decontamination between forensic cases.
  • To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained.
  • To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with the Sexual Offence Examiner, police officer and SARC office team.
  • To feedback any issues or clinical incidents to the SARC Manager
  • General administrative support and organisation, maintaining files and other data recording systems.

Please contact Gemma Garstang on 07385943734 if you wish to discuss the role further.


THE IDEAL CANDIDATE:

Key competencies:

  • Understanding the organisational environment
  • Understanding the organisations goal and objectives
  • Supporting and working with others
  • Delivering Objectives
  • Dealing with Changing Circumstances
  • Sharing and Co-operating

Essential Skills:

  • Previous experience of working with vulnerable people.
  • Strong communication skills both written and oral.
  • Excellent Safeguarding skills and knowledge.
  • Good understanding of Confidentiality and Information Governance.
  • Multi-Agency Working.
  • Able to work effectively under pressure.
  • Good time management.
  • Computer Skills
  • Driving license and access to own vehicle.
  • Enhanced DBS and Police Vetting

Desirable Skills:

  • Experience in leadership and management
  • Experience of working with victims of SEXUAL ASSAULT
  • Forensic Awareness.
  • Multi-agency working

While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;
  • Progression, training and development catered to you.
  • Charity work- Match-IT and Payroll Giving
  • Refer A Friend incentives
  • Company pension scheme with employer contributions.
  • G4S Life Assurance Scheme.
  • Subsidised healthcare plan.
  • Confidential Counselling Services
  • 24/7 support specialising in health and medical
  • Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
  • Option to purchase up to five days extra annual leave
  • One day volunteering allowance
#LI-RG1
This role requires the ability to work with vulnerable people in a caring and compassionate way. A DBS check and relevant police/ prison clearance will be required to exclude any individuals with a history of behaviour which could be considered unacceptable (by G4S or the clients). Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise.

Disability Confident

Benefits

Company pension, Employee discount, Referral programme
Refer code: 2957446. G4S - The previous day - 2024-03-10 05:53

G4S

Bicester, Oxfordshire
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