Address
Form of work
SalaryWe currently have number of temporary admin vacancies based in Armagh. This is an excellent opportunity to gain administration experience in a fast-paced environment with Hybrid work opportunities.
Job Title: Shared Services Support Officer (Band 3)
The Client: Local Public body based in Armagh, serving local residents.
Location: Rosewood Villa Armagh (hybrid option available)
Pay rate: £11.11 p/h
KEY DUTIES / RESPONSIBILITIES
- Act as point of contact for all customers and clients ensuring that all queries/ issues are cascaded up to the relevant person, if appropriate.
- Provide high quality administrative support to respective service area ensuring the effective operation of systems and procedures.
- Input, process, monitor and validate information effectively in a timely manner ensuring accuracy and attention to detail.
- Assist with the analysis and monitoring of information/statistics.
- Collate information and assist with the preparation reports, documents and proposals for senior staff within the service area as well as routine advice, guidance and assistance as required.
- Contribute to the compilation of relevant protocols and procedures for service area.
- Assist in the development and implementation of relevant systems within the service area.
- Ensure that stationery stock levels are maintained, replenished and stored securely.
- Ensure a continual high standard of service is provided to all staff, customers, members of the public and suppliers.
- Continually seek to improve the service delivered within your service area by committing to attend personal development training, demonstrating a team work ethic and embracing change.
SPECIFIC FUNCTIONAL RESPONSIBILITIES
- Process and deliver all end-to-end recruitment and selection activities in line with agreed best practice processes, protocols and procedures.
- Assist in the resolution of escalated issues coming from the Recruitment and Selection Shared Services Centre.
- Create and regularly review HRPTS and offline databases & reports to monitor specific recruitment and selection activities required, to identify delivery risks and provide solutions.
- Communicate system related issues to Recruitment and Selection Team Leader.
- Process and audit transactions and data entry, ensuring that the HRPTS system is adequately maintained to ensure accurate recruitment and selection processing and to deliver appropriate data transfer interfacing.
- Provide administration support to the Recruitment and Selection Shared Service Centre by ensuring that all end-to-end recruitment & selection activities are delivered in an effective up to date and accurate manner.
- Provide customer service to employees and all levels of staff by receiving and responding to questions regarding systems, policy and procedures.
Hours of work: Monday-Friday: 9.00am - 5.00pm - WFH available after training
Requirements:
- 4 GCSEs at Grades A-C including English Language or equivalent / higher qualification AND 1 years' experience in a clerical / administrative role OR 2 years' experience in a clerical / administrative role.
- Experience in the use of Microsoft office products including Word and Excel or equivalent.
- Previous experience in recruitment/HR Sector
In Return:
- Rates of pay £11.11 per hour + Holiday Entitlement
About Staffline:
At Staffline Recruitment Ireland, we bridge the gap between talent and opportunity. As the leading recruitment agency and an equal opportunities employer, we are dedicated to fostering a diverse and inclusive environment. We excel in understanding the specific needs of our clients and candidates, providing tailored, efficient staffing solutions across various sectors. Committed to excellence and driven by a passion for growth, we offer a spectrum of opportunities. Partner with us for a seamless recruitment journey and advance your career with Staffline.
#INDPRTDWNPS24.
