Shelter Support Worker (Residential Worker B)

This position exists to support guests in our shelter programs and to work with fellow teammates to ensure a safe and healthy work environment.

• Preferred applicant will have completed at least 2 years of Community College in Social Services
• Grade 12 education or equivalent
• CPR, First Aid
• Criminal Record Check
• Non-Violent Crisis Training an asset
• Handles the admission, orientation and evaluation of guests
• Supports case plans, Monitors the activities of the guests
• Performs internal and external security checks
• Consistently demonstrates respect and empathy for all guests
• Maintains availability for personal, practical and moral support
• Provides safe storage and recording of prescribed medications
• May handle finances relating to room rentals and meal tickets, and receipting of same
• Answers the program department telephone and records/remits messages
• Accurately records day-to-day happenings
• Liaises with referral sources and other external agencies as needed
• Coordinates guest care relating to security issues
• Ensures ongoing enforcement of policies
• Performs other assigned duties as required to ensure a safe and secure environment