Shipping Administrator

Our client, a global Freight Forwarding company based in Witham are seeking a Shipping Administrator to join their expanding team.

This role will allow you to gain a real an insight and solid understanding of the shipping industry. This is an excellent position for a candidate looking to begin their career within a forward thinking company, with excellent potential for progression over time.

The ideal candidate will be able to multi-task and be extremely well organised.

Key Responsibilities:

• Process documentation in line with system and customer requirements.
• Ensure schedules are updated within the business systems.
• Contribute to customer care and key account (enquiries, requests, calls etc) as required to achieve a successful outcome.
• Maintain customer records line with business processes and in conjunction with other departments.
• Collate and file manifest files and folders in line with business requirements.
• Work alongside other departments as necessary to resolve issues that may arise.
• Answering customer calls and managing enquiry to a successful conclusion.

Technical skills:

• Knowledge of Excel.
• MS Outlook.
• Data inputting.
• Computer literacy.

Soft skills:

• Highly organised and structured approach to tasks.
• Excellent attention to detail.
• Work on own initiative but also as part of a team.
• Flexible approach to working during busy periods.
• Excellent ability to develop relationship with customers.
• Strong task orientation – can do approach.

Although no specific freight forwarding experience is required as full training will be given the following experience would be desirable and viewed favourably.

Benefits:

• 22 days holiday going to 25 after 2 years service.
• Free onsite parking.
• Social events throughout the year.
• Free GP service.

(V/12781)