Shop Assistant

Job Title: Shopkeeper - Headstones

Company: Art of Stone (NE) Limited

Location: Newcastle, UK

Overview:

Art of Stone (NE) Limited is seeking a dedicated and customer-oriented individual to join our team as a Shopkeeper specialising in headstones. As a key member of our retail establishment, you will be responsible for providing exceptional service to customers purchasing headstones and ensuring a seamless shopping experience.

Responsibilities:

1. Greet customers warmly as they enter the store and provide assistance as needed.

2. Educate customers on the various headstone options available, including materials, designs, and customisation features.

3. Answer enquiries regarding headstone materials, pricing, and installation services.

4. Process sales transactions accurately and efficiently using the company's POS system.

5. Maintain a clean and organised showroom environment, including occasional dusting & mopping.

6. Collaborate with other team members at different offices to ensure smooth operations and exceptional customer service at all times.

7. Handle customer complaints or concerns professionally and resolve issues to their satisfaction.

Requirements:

1. Previous experience in retail sales, preferably in a similar industry such as monument, funeral services.

2. Excellent interpersonal and communication skills, with the ability to engage effectively with customers of diverse backgrounds.

3. Strong knowledge of headstone materials, craftsmanship, and design principles is preferred, but not required.

4. Proven ability to work independently as well as part of a team.

5. Detail-oriented with good organisational skills to maintain accurate records and manage jobs efficiently.

6. Ability to multitask and prioritise tasks effectively to meet customer needs and sales targets.

7. Flexibility to work weekdays, weekends, and holidays as needed.

Join our team at Art of Stone (NE) Limited and play a vital role in assisting customers with their headstone purchases while delivering exceptional service and support. Apply now to become a valued member of our dedicated team!

Job Types: Part-time, Permanent

Pay: From £12.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Company pension
• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Yearly bonus

Work Location: In person

Reference ID: Art of Stone Shopkeeper