Shop Coordinator

Here at Serco, we have an opportunity to be a part of a unique and challenging environment as a Shop Coordinator at HMP Dovegate.
We are looking for a skilled and experienced individual who can coordinate and supervise the retail service within the prison according to all relevant regulations, legislation, and guidelines. As a Retail Coordinator, you will be responsible for ensuring the security and food safety of all stock items, overseeing stock management, rotation, and stock checks, planning for key dates like Christmas and Easter, and organizing regular Canteen Sub-Group meetings.
You will also be responsible for the day-to-day operation of the retail service, including non-attendance checks and responding to prisoner applications.
What you will need
If you have retail experience, basic computer skills including knowledge of Excel, Word, and Outlook applications, good supervisory skills with strong interpersonal skills, including good oral and written communication, resilience with a basic understanding of both conflict resolution and de-escalation and risk and conflict management, and excellent time management, then this is the opportunity for you.
We are looking for someone assertive, creative, and progressive with good problem-solving skills, and committed to working effectively in a socially diverse environment with a good team ethic.
Don't miss out on this amazing opportunity to take up a challenging and rewarding role as a Retail Coordinator at HMP Dovegate.
Apply now and become a part of our dynamic team!
Why Serco
Meaningful and vital work: As part of a highly collaborative team, you’ll be able to strongly influence hiring managers' efforts that help us deliver vital services.
A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find.
Great people: You’ll become an integral member of a well-defined and supportive team, that believes passionately in the value of our work.
What we offer
Salary £28,122
Pension – 6%
Employee Assistance Programme
Chance to contribute to innovation in public services
A company passionate about diversity and inclusion
Serco Benefits package - discounts include cinema, Merlin entertainment and online shopping discounts, discounts on mobile phone plans, and leisure center memberships
A safe and supportive culture
A company passionate about diversity and inclusion
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.