Showroom Sales Assistant

Reed is seeking a dynamic and results-oriented salesperson to join our highly reputable company based in Peterborough. 

As a salesperson, you will be responsible for promoting and selling our range of high-quality hot tubs and swim spas. Your main objective will be to provide exceptional customer service and assist customers in selecting the perfect hot tub to meet their needs. The ideal candidate should have a passion for sales and excellent communication skills along with the mental agility & sales ability to close the sale cycle.
Weekend availability is needed for this particular post. 

Benefits: 

• 20 days annual leave + Bank Holidays 
• Pension contribution
• Uncapped commissions

Responsibilities:

• Engage with customers in a friendly and professional manner, both in-person and over the phone, to understand their hot tub and spa requirements.
• Provide detailed product information and demonstrations to customers, highlighting the features and benefits of our spas.
• Assist customers in selecting the most suitable hot tub based on their preferences, budget, and specific requirements.
• Develop and maintain a comprehensive knowledge of hot tub industry trends, competitor products, and pricing to effectively address customer inquiries.
• Proactively reach out to potential customers through various channels/strategies, including cold calling, lead follow-ups, and participation in trade shows or events when required.
• Collaborate with the sales team to achieve monthly and quarterly sales targets, while continuously striving to exceed personal sales goals.
• Prepare accurate sales contracts, quotes, and other relevant communication/documentation, ensuring adherence to company policies and procedures.
• Coordinate with the delivery and installation team to ensure smooth and timely delivery.
• Handle customer concerns and complaints promptly and professionally, aiming to achieve the highest level of customer satisfaction.
• Maintain a clean and organized sales floor, ensuring that hot tubs and related products are well-presented and clean.
• Stay up-to-date with product knowledge and competitor offerings through market research/mystery shopping.

Requirements:

• Previous strong sales experience is a must, preferably in the spa/hot tub industry but not necessary.
• Proven track record of meeting or exceeding sales targets and delivering excellent customer service.
• Strong interpersonal skills with the ability to build rapport and establish long-term customer relationships.
• Excellent communication skills, both verbal and written, with the ability to effectively convey technical information to customers.
• Demonstrated ability to work independently and as part of a team in a fast-paced sales environment.
• Knowledge of hot tubs, spas, and related accessories, including different models, features, and maintenance requirements.
• Proficient computer skills, including experience with CRM software and MS Office Suite.
• Highly motivated, self-driven, and goal-oriented individual with a strong work ethic.
• Flexibility to work weekends, national holidays, and occasional evenings as per business needs.

Note: This job description is a general outline of responsibilities and qualifications and may be subject to modifications or amendments based on business needs and industry trends.