Site Mess Manager

Site Mess Manager - Clive Barracks Junior Ranks Mess Catering

• £23,017.20 per annum
• 35 hours per week

We're currently recruiting a dedicated Site Mess Manager to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 35 hours per week.Overall Purpose of the Role To be responsible for the management and delivery of all Soft FM services in a within the mess or messes, you are employed to manage in line with contractual obligations and company expectations, including but not limited to health & safety, accommodation management, food & beverage provision (inclusive of mess bars), general cleaning and housekeeping, function and events management and full budget and accounting responsibility. Ensure full compliance at all times to the company and contractual guidelines avoiding any service KPI failures We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

Could you bring your spark to Defence? Here's what you need to know before applying:Your key responsibilities will include:

• Manage, monitor and update all appropriate food safety and health and safety paperwork to the required standards imposed 
• Ensure that all appropriate HSE Information, instruction, training and supervision is provided to all employees within your control to enable them to carry out their work safely and effectively
• Ensure all HSE incidents/ near misses are reported and investigated within the set timeframe in line with company policy and procedures
• Lead and manage the delivery of all company profit protection procedures within the mess and share best practice with other colleagues
• Manage and drive the completion of all compulsory online training with all team members 
• Ensure that uniform standards are adhered to at all times and that all team members are dressed appropriately
• Manage the process of all accommodation bookings via the nominated systems and accommodation booking clerks, ensuring that all requests are actioned in line with service requirements
• Provide accurate costings for all functional activity to the client in a timely manner
• Plan, organise and deliver all service requirements to the specification of the client whilst maintaining contractual guidelines
• Ensure that all relevant paperwork is obtained and completed as laid down by the contractual/business guidelines 
• Ensure that facility is clean, free from dust/debris and presentable at all times in all areas
• Produce a monthly/4 weekly roster whilst adhering to the labour budget assigned
• Ensure accurate mess billing/invoicing is provided to the client within the bounds of the contractual expectations
• Justify all overtime in advance using correct format and supply to line Manager for approval
• Verify and sign off weekly timesheets ensuring that all attendance and absences are entered correctly onto the in house reporting system (Nexus)
• Ensure that client invoicing is processed within the correct trading period for all services/functions/events
• Ensure purchasing compliancy using only Company authorised vendors
• Control all stock levels within the mess, ensuring accurate weekly checks are processed through Nexus
• Manage the training, discipline, morale and welfare of all team members
• Conduct investigatory, disciplinary and grievance hearings in line with Compass Policy & Procedures
• Manage all labour costs effectively and within the designated budget
• Conduct regular team meetings and provide essential business information/updates 
• Conduct and manage annual appraisals, 1:1 performance reviews and mid-term reviews
• Liaise with the PMC/Mess Secretary on a continual basis and attend messing meetings when required to do so
• Proactively develop and continually improve all client relationships
• Maintain a record of all breakages and repairs required
• Ensure production of all accurate mess bills within the set timeframe, and manage all debtors in line with mess protocols
• Complete the weekly finance paperwork and enter onto Nexus accurately, forecast events, costings and supply to the General Manager at the beginning of each Wednesday 
• Your duties will at times require you to work in areas other than your normal place of employment
• To be flexible and assist with other reasonable duties as and when required
• As per duty manager roster you are required to undertake weekend duty manager
• Ensure all MPRO5 audits are conducted as per business direction

Essential Requirements

• Proven experience in managing successful teams in a similar environment 
• Basic Food Hygiene certificate 
• Experience of leading and managing a small to medium team of people 
• Excellent financial acumen 
• I.T literate 
• Proven experience in mess accounting/billing procedures

Desirable Requirements:

• Experience in a similar role 
• Good knowledge of food production methods and procedures 
• Excellent communication skills 
• Self-motivated and ability to adapt to a changing environment 
• Good knowledge of mess accounts systems and billing processes
• NVQ Level 1 & 2 or City & Guilds 706/1 and 2 
• Minimum 2 years catering experience 
• Good knowledge of Food Safety 

Personal Specification:

Good Chef /catering skills an advantage 

Good knowledge and experience of working with food and beverage

People Management 

Communication Results Orient