AddressJob Details
Job Title: SJU Collisions Team Clerk - HC615538
Location: Mottisfont Court, Winchester
Salary: Scale 4, £24,921 - £27,351 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: Sunday 07th April 2024 at 23:59 hours
Job Purpose
As a Collision Records clerk you will perform a range of clerical tasks on behalf of the Summary Justice Unit (SJU) which will help and support the delivery of an effective and efficient service to both Hampshire & IOW Constabulary and our partner agencies, specialising in managing data relating to road traffic collisions. This will include a range of responsibilities such as inputting Road Traffic Collision (RTC) reports, disclosure of collision evidence to solicitors and insurance companies to assist in facilitating civil claims for damage, injuries and fatal files and support officers in criminal investigations.
Key Accountabilities include but are not limited to:
1. Provide generalist administrative support to the Summary Justice Unit, including managing enquiries and, as appropriate, directing more complex enquiries onto the relevant area for resolution.
2. Create, update and maintain records held on the relevant computerised and manual filing system(s) throughout the department, ensuring that the information is accurate, up to date, accessible and compliant with local, regional and national guidelines.
3. To research and provide information and statistics to stakeholders using the appropriate systems in line with legislative and operational requirements. Quality assurance of any information that is received, ensuring the accuracy and consistency of the data. Evidence and escalate any identified issues and, where appropriate, provide advice to support improvements in information quality.
4. Develop a thorough understanding of the relevant legislation and procedures to support the processing of the required legal documentation in line with any service level agreements that are in place.
5. Regularly liaise with multiple internal and external stakeholders to ensure an efficient and effective service is provided.
For more information on the role, please, click here.
Essential Qualifications
Educated to QCF Level 2 (3-5 passes) OR work experience deemed to have brought the post-holder to a comparable level.
Essential Experience
Experience working in a busy administrative environment, undertaking complex administrative tasks to a high standard.
Competencies and Personal Qualities
We are Emotionally Aware Level 1
We Take Ownership Level 1
We Analyse Critically Level 1
Integrity
Public Service
Candidate Guidance for completing the application forms.
Contact details for an informal discussion
Please, contact the Recruitment Team at plice.recruitment@hampshire.police.uk or on 02380451611
Please note that the email address you supply when submitting an application will be used for contact throughout the full lifecycle of that vacancy. You will not be able to amend your contact details. You should therefore ensure that you choose an appropriately accessible email address, being mindful that the process may take several months for some roles.
Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.
Hampshire & Isle of Wight Constabulary is an equal opportunities employer that positively promotes flexible working, enabling officers and staff to achieve a healthy work-life balance whilst meeting operational requirements of the constabulary. We actively encourage applications to be made on a full time, part time or flexible working basis.
The Equality Act 2010 allows us to promote equality within Hampshire and Isle of Wight Constabulary by adopting Positive Action to support people from under-represented groups. Our aim is to recruit talented people with a diverse range of skills and experience and welcome applications from all sections of the community. Our Positive Action team are available to provide support through the application and assessment process by contacting: positive.action@hampshire.pnn.police.uk
The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.
