SME Insurance Underwriting Coach

Job Title - Senior Underwriting Coach - SME

Contract - Permanent

Salary - £65,000 - £72,000

Location - Bolton (hybrid)

Industry - Insurance (Insurance, Underwriting)

Working for one of the world's leading insurers, this vacancy would allow you to play an instrumental role in training and coaching new business underwriters. By using your technical, influencing and communication skills and by encouraging/driving exceptional performance, you would be leading teams of New Business Underwriters to deliver excellent customer satisfaction.  

Please note this role offers hybrid working, but travelling to other branches is essential, usually around 5 days over any given month.

The role

• Coach, train and develop New Business Underwriters to continually improve their technical and trading capability and delivering the financial targets of the SME business.
• Be the referral point for Underwriters, coaching Underwriters to make decisions within their empowerment and providing technical and trading input to improve the quality of underwriting decisions.
• Delivery of planned underwriting result for designated accounts through proactive account review, analysis of underwriting trends and improvement plans implemented to improve profitability.
• Manage underwriting relationships with key brokers from designated accounts to deliver profitable growth.
• Actively manage and review underwriting standards and licences within the team ensuring effective management and deployment of empowerment.
• Support Trading Team Manager to effectively manage the service provided to brokers and input to the performance management of Underwriters.
• Audit & Governance - maintain and monitor an effective control environment compliant with all regulatory & relevant control standards.

The Person

• Coaching and development skills within in a similar environment and experience of working in teams and a successful record of delivering results.
• Progress towards Dip CII qualification desirable.
• Technical underwriting expertise in a commercial insurance environment essential.
• Sound understanding of insurance market and processes across commercial lines insurance operations.
• Excellent interpersonal skills, through written and verbal communication skills
• Proven experience in decision making on a wide range of technical underwriting scenarios within a commercial environment.
• Strong trading capability - commercial awareness, negotiation skills, ability to build strong broker relationships.
• Pragmatic decision maker with good analytical and numerical reasoning skills.
• Strong analytical skills with proven experience of account monitoring and action planning.
• Excellent risk assessment and risk management skills.

If you have the relevant experience, please do not hesitate to contact us now on or email us at