Address
Form of work
Salary To participate in effective partnership working and engagement and to work collaboratively
with a range of organisations, statutory and voluntary in delivering services to children, young
people and adults;
To work in co-production with children, young people, adults, their carers and significant
others in undertaking assessments and planning;
To complete written records, reports and assessments to a good standard as required in line
with Children's and Adult’s Services policies and practices;
To ensure that the views of Children and young people are listened to as part of any process
undertaken or:
To recognise that Adults with capacity are able to judge what is in their best interest and what
will meet their wellbeing needs.
Where appropriate approach and undertake Mental capacity assessments to fulfil the
requirements of the MCA Code of Practice; social workers are also required under this
statutory duty to ensure proper and objective assessment when working out best interests
on each relevant occasion;
To maintain the highest professional standards in the discharge of this post and to up hold
the Social Care Wales Code of Professional Practice; and promote to others within the area
of responsibility;
Meet the requirements of the Service Quality Assurance framework and standards;
To take personal responsibility for keeping up to date with legislation, research findings and
practice knowledge, including attendance at appropriate training;
Value, recognise and respect the diversity, expertise and experience of individuals, families,
carers, groups and communities and in doing so enable them to make informed decisions
and express what matters to them;
Appropriately challenge the judgements and decisions of others where there is evidence that
the wellbeing outcomes are not being achieved.
SPECIFIC RESPONSIBILITIES
Accessing Social Services
• Engaging in a structured conversation with those making initial enquiry of the service and
evaluating any information given;
• Use an outcome focussed and strength based approach;
• Giving information, advice/and or sign- posting to other services;
• Ensure that information about advocacy services is provided.
• Apply thresholds to make a judgement on whether a referral is appropriate;
• Assessing urgency of response required to a referral;
• Assessing initial level of priority of a referral;
• Making initial enquiries, e.g. other agencies, contacts;
• Accurately and fully recording referral information in accordance with departmental
procedures;
• Ensuring the timely transfer of referral information in accordance with departmental
procedures and time scales ;
• Safeguarding the wellbeing of a child or adults at risk of immediate harm.
