Social Media & Content Executive

About thortful

Move over boring. Time for a more thortful world! At thortful, we don't do dull, boring or 'it'll do'. We give a shit. Our cards are the most creative, diverse and responsible on the market - powered by real people who care.

A punky side-hustle for diverse creatives, thortful’s marketplace harnesses 4,000+ kitchen table businesses so that the nation can express how it feels; real & raw not Hallmark or gushing-dross, smashed or grabbed from petrol stations or bought under duress from a certain pink goliath (ahem).

We live longer when we’re loved - whether that love be crude, lewd or down right rude, to topically attuned or design-led and heartfelt, with 85k+ cards to send, thortful goes beyond ‘it’ll do’ when it comes to cards and care.

Beyond ‘it’ll do’ applies to how we do business too. We pay our creators a market-leading royalty and stimulate them with insights, research, and advice on how to grow as a creative or build their creative empire.

We’re print-on-demand and UK based so helping to pull back the consequences of the traditional card industry that mostly ships in tonnes of paper from Asia. We're working on reducing our carbon footprint and offsetting our offices with our partner, Ecologi, and all our cards are fully recyclable without the glitter or tat that corrupts recycling. Heck, even our inks are vegan!

And we support our wonderful internal teams with flexible working, work from anywhere weeks, paid career coaching & learning & development funds to name but a couple of the thortful perks to get you going.

We’re a small digital-first team that’s changing an industry for the better and we're looking for a new Social Media & Content Executive to help us get there.

We’re seeking a Social Media & Content Executive to become an integral part of our Brand team. They will be responsible for planning and executing thumb-stopping content across consumer-facing social networks, with a focus on engagement, driving brand awareness and accelerating growth. The role will allow an aspiring Marketing professional to develop their skills and experience by working collaboratively with many members of the marketing team.

Responsibilities

• Managing planning, scheduling and publishing across thortful’s customer-facing Social Media channels
• Writing creative briefs, liaising with creative teams and ensuring content is optimised and adhering to best practices for each platform
• Participating in weekly & adhoc ‘newsjacking’ sessions to come up with quick-turnaround reactive ideas.
• Day-to-day community management across social channels: replying & engaging with comments & brand mentions
• Collaborating with line manager to deliver regular campaign reporting on Social Media activity, including competitor benchmarking, via Hootsuite Enterprise.
• Utilising Hootsuite Insights & social listening tool to identify opportunities and optimise social activity
• Manage day-to-day calendar of all organic activity
• Maintain knowledge of the latest Social Media trends, best practices and competitor activity
• Content creation with the support of marketing managers and Creative Teams
• Support the wider marketing team in curating and delivering content for our monthly customer newsletter.

About you

• You’re a creative, Social Media enthusiast with a hands-on attitude and a track record of delivering thumb-stopping content to an organic social audience.
• You like to think outside the box and push boundaries
• You have a clear understanding of all major social networks, with experience working across channels such as Facebook, Instagram, TikTok and Twitter.
• You’re able to create impactful social posts, have a strong written communication style and copywriting skills and basic design skills
• You possess excellent time and project management skills. Others can rely on you to get things done!
• You’re detailed oriented with an eye for design and commerciality
• You’re able to work effectively within a team.
• You thrive in a fast-paced environment and can be reactive and flexible
• You have a strong work ethic and willingness to learn
• Bonus points if you’re confident writing blog content with experience using Wordpress

Some of the thortful perks

• Hybrid working model
• Flexi time
• One work from anywhere week per quarter
• 25 days annual leave plus bank holidays (increasing with length of service) + opportunity to sell back unused days.
• Private health insurance with Vitality
• Sanctus coaching for personal and professional development
• thortful credits worth £300 per year
• A minimum of 4 learning and development days per year
• £300 annual personal development fund
• Cycle to work scheme and interest free travel loan
• Salary Exchange Pension
• Staff discounts and employee referral scheme
• Wednesday team socials/ evening drinks

Excited about this role but worried that you don’t meet all the criteria?

Much like our creative market place, we want our workplace to represent all people - the more voices and outlooks we have ringing through our business, the more we will collaborate & thrive. So, if you're passionate about creating a more thortful world, that's less dull, boring or 'it'll do', then you'll fit right in & you're very welcome.

We respect and value differences and we encourage all applicants to this role to come as they are. If your past experience doesn't perfectly align to the job description, don't fret - apply! You may have experience we haven't considered and could be ideal for this role or another opportunity in our business.

If we can support you with any adjustments as part of the application or interview process, just let us know. Here to help.