Company

Gainford HotelsSee more

addressAddressNewcastle upon Tyne, Tyne and Wear
CategoryAdvertising & Marketing

Job description

Social Media Manager

As a Social Media Manager, you'll manage Gainford Group’s various businesses’ online presence by developing and implementing their Social Media strategy.

You'll lead campaigns and projects across a range of Social Media channels, producing engaging content, analysing usage data, building client relationships and facilitating customer service.

The role will be combined with other marketing and communications responsibilities.

Responsibilities

As a Social Media Manager, you'll need to:

Plan, create and own the day-by-day Social Media calendar.

Schedule and manage all post activity.

Drive continued growth and improved engagement across the group’s different Social Media channels

Create and/or source all relevant Social Media content including copy, photography, graphics

Design and deliver creative and engaging Social Media strategies

Manage the day-to-day handling of all Social Media channels such as Facebook, Instagram, Linkedin, Twitter etc, adapting content to suit different channels and audiences

Oversee, plan and deliver content across different platforms using scheduling tools such as Sprout Social & Business Suite.

Create and/or coordinate original and engaging multimedia content across multiple social platforms

Develop, launch and manage new offers (and at times competitions) and campaigns that promote your organisation and brand

Form key relationships and co-ordination with managers across our multiple venues to ensure all offers are being pushed through social campaigns.

Collaborate with sales & revenue team across the venues to ensure brand consistency.

Undertake audience research – Build audiences.

Manage and facilitate Social Media communities by responding to Social Media posts and developing discussions

Monitor, track, analyse and report on performance on Social Media platforms using tools such as google analytics and Facebook insights

Identify consumer trends to help with planning Social Media campaigns

Optimise content to further encourage community interaction and engagement

Research and evaluate the latest tools and techniques in order to find new and better ways of measuring Social Media activity

Analyse competitor activity

Recommend improvements to increase performance

Set targets to increase brand awareness and increase customer engagement and loyalty

Brief and co-ordinate with media/design department for quick turn around of artwork for socials

Manage and track budgets for Social Media activities

Encourage collaboration across teams and departments

Co-ordinate with photographers and oversee the shoots content to ensure the results are in-line with brands.

Monitor SEO & web traffic metrics.

Supporting paid Social Media campaigns with relevant organic content.

Skills and Qualifications

Minimum skills and qualifications required:

Experience as a Social Media Manager or a similar rolepreferably in hospitality and leisure industry

Experience in creating Social Media content & strategies

Knowledge of best practices for Social Media platforms such as Facebook, Twitter, Instagram, LinkedIn, etc.

Excellent verbal and written communication skills

Craft engaging content

Organized and able to multitask

Experience of working in a fast-paced environment.

Prior experience as a copywriter or content manager

Working Hours

Monday - Friday 9am - 5pm

Job Types: Full-time, Permanent

Salary: £25,000.00-£30,000.00 per year

Benefits:

  • Employee discount
  • On-site parking

Schedule:

  • Monday to Friday

Experience:

  • Social media marketing: 3 years (required)
  • Social Media: 3 years (required)

Work Location: In person

Benefits

Employee discount, On-site parking
Refer code: 2957561. Gainford Hotels - The previous day - 2024-03-10 06:08

Gainford Hotels

Newcastle upon Tyne, Tyne and Wear
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