Spares and Samples Manager

Samples and Spare parts Manager to work within Domestic Appliances - prevoius knowledge or experience essential in Domestic Appliance products

· Gate Keeper for new products, ensuring they are fit for purpose

· Ensure all products meet UK & EU regulations

· Ensure customer satisfaction and improve on these processes

· Supervise and manage aftersales customer support

· Monitor feedback trends make recommendations to resolve frequent trends and improve on customer experience

· Manage Stock and inventories of spare parts

· Negotiate contracts with third party suppliers

· Evaluate new samples and manage returned stock

· Monitor and report on KPIs

Oversee Post and Presales Processes

Due to the large number of responses, we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days, please assume you have been unsuccessful on this occasion. If you wish to apply for further roles, please do so. We will retain your details on file and contact you should a suitable vacancy become available. Please be aware that by applying for this role you are agreeing to Newman Personnel representing your application and forwarding to our client if successful.

Job Type: Full-time

Salary: Up to £50,000.00 per year