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Form of work
SalaryAbout us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
Our Homeless Health Peer Advocacy service supports people experiencing homelessness to access healthcare. This is an exciting opportunity to work with our committed team of volunteer peer advocates to improve clients’ access to health services.
The hours can be worked flexibly in line with Crisis’ Flexible Working Policy.
Location: Based at Crisis Skylight Birmingham with regular outreach to local health and homelessness services
About the role
As a Peer Advocate, you will support people experiencing homelessness to review their health needs and access health services. You will support clients to register with health services, attend appointments and communicate with health professionals, ensuring their needs and wishes are understood. You will provide some support to our fantastic team of volunteer Peer Advocates, standing in for them if they are unavailable and modelling best practice to new volunteers.
About you
To be successful in this role, you will have:
Personal experience of homelessness. Please note this only includes personal experience of having been homeless and does not include working in the homelessness sector or having friends or family who have been homeless.
The ability to be non-judgemental and to show empathy and compassion
An understanding of the challenges to accessing healthcare faced by people who are experiencing homelessness.
Good interpersonal and verbal communication skills
The ability to form professional relationships with peer advocate volunteers and advocacy clients and follow relevant guidance and procedures.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
Pension scheme with an employer contribution of 8.5%
28 days’ annual leave
Enhanced maternity, paternity, shared parental, and adoption pay
Flexible working around the core hours 10am-4pm
And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Monday 8 April 2024 (at 23:59)
Interviews will be held on Tuesday 16 April 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
