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Salary JOB PURPOSE To manage and develop the daily delivery of a specialist technical service within a designated section. This will incorporate the pharmacy strategy for medicines management. The post holder will also perform a range of medicine supply functions; these will be predominantly concerned with accuracy checking and management of stock control. The post holder will be required to work evenings, weekends and Bank Holidays on a rotational basis.
Performs the role of Lead Technician during evenings, weekends and Bank Holidays and is a named member on the Pharmacy MAJAX call out procedure. JOB DIMENSIONS Line management and supervision of staff within assigned area. Direct and support staff assigned to the specific area on rotation including other technical grades, pre-registration and qualified pharmacists. Responsible for training and development, attendance management including co-ordination of annual leave and lieu time for staff assigned to that area.
Maintain links with other Specialist Pharmacy Technicians, managers and other pharmacy staff to ensure a safe and efficient service. Ensure departmental work is completed within agreed deadlines. Ensure equipment and materials are used responsibly relating to Trust risk assessments. Ensure all staff complies with Trust and Pharmacy Policies and Procedures.
Responsible for all stock control ensuring optimum stock levels and minimal wastage, including ordering and receipt of medicines and consumables into designated area. Report departmental statistics, including dispensing errors and incidents, to relevant services manager on a monthly basis. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED BTEC in Pharmaceutical science, NVQ level 3 in Pharmacy Services or equivalent. Member of or eligible to become technician registrant of General Pharmaceutical Council Extensive post qualification experience Supervisory / Management experience of staff Expert knowledge of good dispensing/distribution/manufacturing practice High level of knowledge of medicine stock control systems Hospital pharmacy experience Excellent literacy, numeric and written communication skills Accuracy checking experience Experience of managing change Experience of training/assessing staff Experience of developing and implementing Standard Operating Procedures (SOPs) Computer skills THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility.
They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values. Additionally the following are core values which relate specifically to this post: Enthusiastic Reliable Motivated Confident Commitment to continual professional development of staff and self Support, advise and value others Honest Integrity Respects patient confidentiality Empathy to patients and carers Commitment to high standards of service delivery Ability to deal with un-predictable workload Ability to work accurately whilst under pressure Uses mistakes as a continual learning experience CORE BEHAVIOURS AND SKILLS Team working can build effective working relationships with team/customers and colleagues. Flexibility Can use initiative but know when to refer Able to influence and persuade others and remain calm in difficult situations.
Can motivate individuals and a team. Analytical skills Prioritisation skills Problem solving ability Can manage own time appropriately and effectively. Effective verbal, numeric and written communication skills. Works accurately when interrupted and under pressure Ability to interpret written instructions Able to identify training and development needs of staff Behave professionally at all times - lead by example CORE KNOWLEDGE AND UNDERSTANDING Handling complaints Incident and error reporting Recruitment & Selection Staff training and development Health & Safety & COSHH Attendance Management Managing change Knowledge and management of stock control Good dispensing/distribution/manufacturing practice Accredited accuracy checker Broad knowledge of customer care Quality control assurance procedures PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Works under guidance of SOPs, GMP and COSHH.
Works independently and manages others in the department. Works to agreed objectives with annual appraisal with operational lead. Provides specialist technical service to wards, departments and out-patients. Maintain high professional standards at all times and ensure compliance with statutory regulations concerning pharmaceuticals and the provision of the Health and Safety at work act are complied with.
Responsible for recruitment and selection of technical staff to assigned area. Responsible for training and supporting all grades off staff designated to area Line management and appraisal for staff ensuring opportunities for personal development Involvement in writing procedures relating to the service in conjunction with other appropriate staff and managers. Delivery and implementation of agreed procedures and monitor compliance with all SOPs Ensure departmental work is completed within agreed timescales Manage resources within department Ensure quality monitoring is carried out and reported appropriately : ie error monitoring ,environmental controls and turnaround times Provide monthly statistics on workload Develop and lead a team of staff Identify training needs of staff and devise individual training plans Act as Key Trainer for your area ensuring all staff are trained in safe practices Contribute to service developments ensuring change is managed smoothly Responsible for stock control and stock management within the department, ensuring rolling stocks are completed and audit requirements are met Liaise with GPs, community pharmacists, external organisations and colleagues in order to improve the medicines management process Assist in auditing the service against set targets Arrange pilot schemes to assess benefits of new ways of working Develop an induction & training package for area Participate in accuracy checking training sessions Develop efficient communication channels with the rest of pharmacy to ensure a good understanding of the service and the roles and responsibilities of staff To forge links nationally and regionally with other technicians in your area in order to share best practice. Responsible for ensuring good dispensing/distribution/manufacturing practice Undertaking technical responsibilities at ward level and in out-patient clinics.
This will include reviewing prescriptions, taking drug histories and initiating medicine supplies Ensure that medicines are stored safely, securely and are in date and suitable for use Prioritise workload and analyse situations to resolve problems To participate in labelling, assembly, preparation, dispensing and other dispensing duties should the need arise to ensure service provision. Ensures accurate documentation and records are maintained within the service area To coordinate cover for annual leave and lieu time To manage absence levels of staff and be involved in return to work interviews and adherence to Trust Absence management policy To deal with initial grievance and disciplinary issues for designated staff. Communicate with Operational Lead at all times and refer issue if unresolved. Identify and implement risk reduction strategies in your area of work.
Participation in the weekend and bank holiday rotas on a rotational basis Ensure all staff are briefed on a regular basis
