AddressDescription
Senior Clinical Vendor Management Specialist
Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.
Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.
Discover what our 29,000 employees, across 110 countries already know:
WORK HERE MATTERS EVERYWHERE
Why Syneos Health
- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
- We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.
Job responsibilities
• Completes and may oversee tasks required to support end users with the selection, onboarding, oversight and offboarding of Vendors/Vendor services used in support of clinical trial delivery
• Contributes details of Vendor capabilities and/or expertise in support of proposals and other Business Development initiatives. Supports customers with Vendor sourcing strategies and selection
• Provides expert advice to customers to ensure compliance with industry standards and expectations, adherence to GxP and other applicable regulations, and to ensure legal, financial, contractual and ethical requirements are met with respect to the criteria for selection and onboarding of Vendors, and responsibilities for Vendor oversight including best practice recommendations for Vendor performance measures
• Builds in-depth knowledge of and supports the continual evaluation of Vendor usage, spend and strategic fit. Critically evaluates risks and opportunities, provides recommendations for sourcing strategies, Vendor usage and status changes to leadership. Interprets current and emerging industry trends and identifies scientific benefits, improved efficiencies, cost savings, and alignment with strategic goals
• Provides regular and timely status updates to customers regarding the progress of their requests and Vendor onboarding activities. Ensures accurate tracking and documentation of the end-to-end process
• Assists with responding to Vendor requests, liaises with relevant stakeholders to respond to questions relating to the requirements and ensures completion of requests to time and quality
• Assists with the resolution of issues relating to the Vendor onboarding process (e.g. non-responsive Vendors or stakeholders, incomplete information etc.), liaising with Vendors and stakeholders as required. Escalates issues to leadership as required
• Leads negotiations and coordinates the development and execution of clinical Vendor contracts. Critically reviews Vendor budgets and agreements to ensure Vendor obligations, commercial and contractual terms are met
• Contributes to the analysis and evaluation of Vendor compliance, performance and risk. Communicates risks and issues to relevant stakeholders and contributes to the development of risk mitigation strategies, recommending corrective and preventive actions to leadership. Ensures key decisions are documented and actions followed up to completion as required
• Contributes to regular quality metrics trend analyses, and supports customers and stakeholders with the resolution of quality issues and closure of corrective and preventive actions relating to clinical Vendors as required
• Assists with collection of periodic metrics and preparation of summaries on the status of the Clinical Vendor Management services for Clinical Vendor Management leadership
• Participates in Sponsor, internal, or agency audits and inspections as required
• May participate in strategic and cross-functional initiatives that impact Clinical Vendor Management services. Contributes to the definition and documentation of the Clinical Vendor Management lifecycle and ensures compliance with industry requirements and expectations
• Contributes to the development, review and refinement of Clinical Vendor Management Standard Operating Procedures, Work Instructions and corresponding Forms and Templates
• Develops, maintains and continuously improves the Clinical Vendor Management databases and internal webpage(s) that support end users with the selection, onboarding, oversight and offboarding of Vendors in support of clinical trial delivery
• Contributes to the development and implementation of training to support end users with their understanding of the Clinical Vendor Management lifecycle
• Trains and mentors other Clinical Vendor Management team members
• Maintains in-depth knowledge and subject matter expertise, and maintains proficiency in Clinical Vendor Management processes, regulations, systems and standards through regular training, review of guidelines and industry networking.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.
The annual base salary for this position ranges from $60,930.00 to $115,100.00. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.
Qualifications
What we’re looking for
• BA/BS preferred in the sciences, information technology or related disciplines in the natural science/health care field or equivalent combination of education and experience
• Strong analytical, critical thinking, and problem-solving skills
• Excellent communication skills (interpersonal, written, verbal) with the ability to communicate effectively with internal and external customers and stakeholders
• Demonstrated leadership, negotiation and influencing skills
• Good project management, organizational, planning, customer service, and time management skills
• Ability to be flexible and adapt to change
• Ability to prioritize and manage tasks, and make effective decisions in a fast-paced, priority-shifting, and time-sensitive environment delivering high quality work with attention to detail
• Ability to work independently as well as part of a multi-disciplinary team
• Experience in a Contract Research Organization or Pharmaceutical/Biotechnology company is preferred
• Knowledge of regulatory requirements for clinical trials and medical terminology is preferred
• Experience with Microsoft Office products including MS Word, MS Excel, MS PowerPoint, and MS Outlook
• Responsible for performing activities that are in compliance with applicable Corporate Business Practices, Standard Operating Procedures and Work Instructions and performing other duties as assigned by management
• Minimal travel may be required (up to 25%).
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health
Additional Information:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
