SR SOS Programme & Learning Coordinator

This role has a starting salary of £34,356 per annum, based on a 36-hour working week. We are excited to be hiring a new Programme and Learning Coordinator to join our fantastic School Relationships Service. The team is based in Woking and plays an important part in our innovative and successful Surrey Online School team. This role requires time in the office for at least 2 full days per week, with the flexibility for working remotely for up to 3 days per week.

This is a 12-month fixed term contract / secondment opportunity.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Team

Surrey Online School is part of the School Relationships & Support Service which operates within our Children, Families & Lifelong Learning directorate. We contribute significantly to the council's commitment to "no one left behind" delivering a child-centred and coordinated approach for keeping children safe and supporting vulnerable learners.

Surrey Online School's commitment to high quality customer service and adopting a commercial mindset aligns with our dedication to providing Surrey's children and young people across the county with a range of live online lessons.

About the Role

The Programme and Learning Coordinator plays a central part in the daily operations of Surrey Online School (SOS), a traded, front-line service. In this dynamic position you will provide high-quality, timely responses to enquiries from schools, council services and families working to deliver solutions for children to access education.

Your role involves developing and securing strong relationships with colleagues and partners in schools and education settings in Surrey, as well as children and families, ensuring that the services we deliver have a tangible impact on better outcomes for children and young people accessing SOS. You may be required to visit students at home or attend meetings in schools as part of the role. You will work closely with our commissioned lesson provider, including leaders, teachers, and SENCOs (Special Educational Needs Co-ordinator), to find innovative solutions that inspire and create opportunities for success. You will be the Designated Safeguarding Lead for Surrey Online School, taking lead responsibility for safeguarding and oversight for attendance.

Working alongside colleagues in the wider School Relationships & Support Service teams, including Surrey Education Services, Free School Meal Checking Service and Area Schools Officers, you will play a key role in ensuring the continued delivery of high-quality traded services to schools and education settings.

Who are we looking for?

We are seeking a confident, resilient, and reliable individual who is passionate about education and making a real impact on children's lives. Someone with strong organisational and problem-solving skills, with the ability to prioritise and work effectively under pressure. Excellent communication and interpersonal skills and the ability to build quality relationships with diverse stakeholders is a must.

While prior school/education experience would be useful, we are equally enthusiastic about supporting you in developing this expertise, complementing your existing talents and skills.

Key to your success in this role are your values and behaviours, along with your commitment, energy, and passion.

Satisfactory DBS clearance is required for this role as well as a valid driving license and access to a vehicle.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• ?Ability to work flexibly to support key stakeholders and build relationships with key partners.
• A resilience to work with autonomy with children and families with knowledge and understanding of the challenges affecting children and young people accessing alternative provision for all or part of their education.
• Aptitude and enthusiasm for digital innovation and a good degree of expertise in generic IT applications. Ability to explain technical issues to non-technical staff and families.
• Excellent verbal and written communication skills
• Knowledge of school systems, examinations and SEND.

Contact us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For an informal discussion please contact Susanna Mackie via telephone on .

The job advert closes at 23:59 on 04/03/2024 with interviews planned for week commencing 11/03/2024 and 18/03/2024.

We look forward to receiving your application, please click on the apply online button below to submit.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.