Storage Manager

Do you wish to work in a fun yet professional environment where your ideas are recognised? Do you want to be rewarded for your success and work for a company that truly recognises your worth?

We are working with an exciting and expanding national Storage business who are seeking an Store Manager for their Storage facility in Woodley (Reading) The organisation provides accessible storage for both businesses and for the general public. For those moving house or those just needing some extra space to store items then space can be leased at low cost in a safe and secure way. They also have a small shop that sells associated packaging items.

The organisation has a very supportive management style and with good reviews, they also have a great reputation!

In this role as Store Manager you will be:

• Providing a great customer experience both on the phone and face to face.
• Report into the Regional Manager (You are a team of 2) and managing the assistant store manager.
• Following up on all overnight website enquiries and converting any prospects into storage customers.
• Creating a welcoming and professional environment where customers know their items are safe an secure.
• Carrying out associated customer paperwork.
• Daily checking of units making sure that all is secure.
• Selling associated storage accessories to customers and understanding their needs. (excellent customer service is what this company is known for)
• Setting up and reconciling customer payments.
• Gaining customer reviews on your service.
• Making sure the storage facility is neat and tidy for your customers and is H&S compliant.

To be successful in this role of Store Manager you will need:

• A confident personality with good customer service skills
• Experience in a sales role (this is not hard sales but keeping customers happy and increasing sales is important)
• Some supervisory/team leader experience (we are looking for responsible employees)
• Have a self motivated positive attitude (and support your manager)
• Driving license (desirable but not essential)

In return you will be working within a supportive management structure

• Salary scale - £30k plus definite monthly and yearly OTE bonuses (total package circa £36k)
• 20 days holiday (rising to 25 days) and Bank Holiday
• Free parking on site
• Healthshield plan (covering medical needs)
• Pension scheme

Hours - 40 hours per week (8.30am to 6pm on a split shift basis), alternate Saturdays (10 - 4pm - but always with two days off per week).