Store Manager

Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”.
With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.
Together, we make a brighter future.
Born in 1971, Sunglass Hut started as a small family business running a kiosk in a Miami mall. After 50 years and over 3,000 stores worldwide, we’re celebrating where we’ve been and where we’re going – bringing that same family feel and welcoming spirit as the very first kiosk to our stores today.
Job Scope and Main Responsibilities
A Store Manager oversees all aspects of store operations, including sales, profitability, recruiting, maintenance, and inventory control as well as ensuring excellent customer service is delivered. A Store Manager is expected to improve the overall business performance and achieve objectives through effective management, leadership, and development of the people in their team. As a EssilorLuxottica ambassador the Store Manager will role model the EssilorLuxottica values and the Sunglass Hut / Oakley / Ray-Ban culture. This position will be based on Lakeside Shopping Center.
Responsibilities
· Oversee the store’s day-to-day operations.
· Ensure all KPI targets and expectations are delivered.
· Ensure costs are kept to a minimum and stock loss is in within company guidelines.
· Regularly analyses sales performance, maximising strengths and reviewing poor performance to establish an action plan for improvement
· To follow all company policy and procedures to ensure safety and security of the business
· Network effectively with internal and external stakeholders
· Keep abreast of and be knowledgeable of competitor activity
· Deliver memorable customer service and exceptional product knowledge
· Maintain inspiring visual merchandising in store as per guidelines
· Ensuring that the store is always on top of the competition by being commercially focused
· Recruit, lead, motivate and inspire your team to succeed in store
· Create an engaging and positive working environment
· Establish a store culture that embraces diversity and maximises the learnings from a diverse team
· Lead store team to deliver brand story (and Sunglass Hut experience, if applicable) through effective store management
· Set and execute sales performance goals to increase profitability
· Hire, train, and assess store employee's productivity and performance
· Maintain orderly, presentable appearance of the store
Technical Skills - Portrait of a Perfect Candidate
· Strong selling skills
· Problem solving ability
· Excellent customer service skills
· Excellent communication and listening skills
· Time Management skills
· Persuading & influencing skills
· Coaching & development skills
· Performance Management skills
· Leadership skills
· Highly commercial
· Able to networking effectively
· Results driven
· Problem solving ability
· Good knowledge of Microsoft Office package
What we offer
· Great benefits such as discounted eyewear, generous holidays allowance, pension package, monthly bonus and commission structure, etc..
· Internal mobility across countries, brands and departments
· Career progression and development
· Generous incentives conducted in store
Qualifications
· High school education or equivalent experience
· 2+ years' store management experience
· Customer centric with a positive attitude
Languages
· English fluent
· Other Languages