Job Summary
Company Description
Posner Interiors is a family-run business established in 1932, with expertise in the provision of bespoke window dressing and external shading solutions. Our dedicated team of trained professionals come together to create a unique personalised experience for each customer.
Role Description
This is a full-time on-site role for a general operations showroom manager. The Showroom Manager will be responsible for the upkeep of the showroom and other showroom staff. Following the journey of the customer from enquiry to installation, putting quotations together, inputting orders, scheduling deliveries and installations. Keeping the showroom clean and tidy. We require a very good level of maths, lots of calculations are made with each order, being an excel "wizard" would be great! No two days are the same here, and we receive deliveries to our showroom so it is also quite an active role, checking in deliveries and hanging/steaming curtains can also be required occasionally to assist other staff.
Qualifications
Customer Satisfaction, Customer Service, and Customer Experience skills
Sales experience and the ability to meet targets
Showroom management experience
The ability to maintain a positive outlook in stressful situations
Effective communication skills and the ability to build meaningful relationships with customers and colleagues
Strong organisational and leadership skills
A self-starter with problem-solving skills
Benefits include:
- Generous Staff Discount
- 28 days holiday
- Pension Scheme
It's a busy and varied job, working for a competitive salary in a fun company that is growing fast. Why not come and be part of it?