Store Manager - Hackett Battersea

About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today. What we are looking for: We are looking for a dynamic and experienced Store Manager to lead our team. Your main goals as a Store Manager are to lead the store team to achieve sales aligned with our brand objectives. As well, to ensure that the team has a strong brand knowledge and assures a positive client experience by providing exceptional customer service. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores. To make this happen, we need you! Key responsibilities of the role: - Team management: Lead and transmit with enthusiasm the passion for the brand to your sales team, giving them all the tools to encourage the internal development of each of the people who work with you. Sales: Leads sales strategies, as well as the achievement of commercial objectives and KPIS, involving the sales team through action plans, always guaranteeing a careful brand image throughout the sales process. Customer experience: Attracts and builds customer loyalty paying attention to every detail, offering the highest quality service. - Shop administration: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, etc.