AddressFull Job Description
Store Manager
Sunglass Hut is a global leader in the sale of premium sunglasses with over 600 stores in EMEA. We are home to some of the world’s best brands including Ray Ban, Oakley, Chanel, Prada, Dolce & Gabbana, and Bvlgari.
Sunglass Hut is also part of something bigger; Luxottica’s global family, with a high-performance culture that’s always rewarding, forever evolving and full of exciting opportunities.
As the founding global sponsor for One Sight, EssilorLuxottica is committed to eradicating the world of vision care crisis, partnering in the creation of sustainable and charitable access to quality vision care and eyewear.
We offer competitive benefits, valuable training, and unlimited growth opportunities.
At Sunglass Hut we are guided by our Key Cultural indicators: We believe in working hard and having fun. We set our ambitions high as we are driven to learn and achieve. We Share Wins as success stories propels us to reach further. We build genuine meaningful relationships with our Staff and Customers. We promote diversity and inclusion; we thrive on Individuality.
THE ROLE:
To support and drive sales in partnership with your team by supervising all daily selling activities and leading the sales team. As a Store manager you will be responsible for modelling outstanding customer service and driving sales through coaching, training and communicating policies and procedures. As a Luxottica ambassador you will understandand bring to life the Luxottica characteristics and the Sunglass Hut culture.
Major Duties & Responsibilities
· Deliver excellent customer service and demonstrate a high degree of professionalism
· Achieve high levels of sales performance and results
· Coach associates to consistently deliver effective selling behaviours resulting in high customer engagement
· Ensure all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing initiatives
· Play a key part in asset protection training and reporting
· Ensure accurate operation of the POS system and account for all transactions (cash, credit, returns)
· Open and close the store according to established guidelines
· Address associate concerns in a reasonable and fair manner consistent with the Company values
· This is not an exhaustive list of duties and you may be requested to perform any other duties deemed reasonable by your line manager
THE INDIVIDUAL:
Ideal candidates will have:
· Strong selling skills – preferably with 1-1 sales experience
· Excellent communicator – ability to initiate contact and communicate confidently. Strong written and verbal communication skills in English
· Ability to work under pressure, in a fast paced, sales driven atmosphere
· A positive can-do attitude, an individual who can work well with minimal supervision
· Customer obsessed
· Ability to embrace new technology and change with high level of accuracy
· Flexible approach, required to work on rotational shift basis, including weekends and Bank Holidays
THE PACKAGE:
· A competitive pay rate, with a generous commission scheme where you can get an additional 25% of your annual Salary
· Free pair of sunglasses after passing probation
· Discount vouchers for Friends & Family
· Free eye test vouchers
· Career progression opportunities
· Monthly incentives
· Opportunity to volunteer in One Sight vision clinics across the globe
Job Types: Full-time, Temporary contract
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
Work Location: In person
