AddressJob Posted: 16 February 2024
- Contract Term: Permanent
- Location: Newport, Isle of Wight
- Contract Type: Part time
- Salary: Grade 4, £23,500 to £23,893 per annum pro-rata (Actual salary, £11,432.43 to £11,623.62)
- Industries:Customer ServiceGeneral OfficeHealth & Social Care
Stores Assistant (Ref: 2024_752)
19 Barry Way, Newport PO30 5GY
Grade 4, £23,500 to £23,893 per annum pro-rata (Actual salary, £11,432.43 to £11,623.62)
Contact: Danielle Marriott at 01983 528334
Vacancy Reference: 2024_752
Closing Date: 28/02/2024
Contract Type: Permanent
Hours: 18 per week
We have an exciting opportunity for an individual within a health and social care jointly funded Community Equipment Service, which provides a vital role in supporting the Islands vulnerable community.
The successful candidate will be enthusiastic, hardworking, and committed to providing good customer service working within our busy Community Equipment Service Team.
The job is part time, and the hours will be provided usually over 3 working days but with some flexibility when required. You will be working within the CES Team supporting the day to day running and operation.
Duties will include:
- Processing referrals and information in a timely and efficient way to coordinate deliveries and collections, ensuring accurate data and information is maintained
- Understanding and following the procedures and processes within the CES team
- Working in accordance with the Councils performance management framework that expects staff to achieve performance targets for all areas of work and prioritising work activities.
- Providing excellent customer service at all times in line with current Council values, whether in person, by phone or email
- Responding to customer and stakeholder queries either face to face, via phone or email
- Processing referrals to ensure the right equipment is issued at the right time and making best use of resources.
- General reception duties to visitors to the warehouse
- Maintaining ICT systems to ensure records are up to date and accurate.
The successful applicant will be a good communicator, highly motivated, flexible and be a team player with good ICT skills.
For further information or an informal discussion, please contact Danielle Marriott at 01983 528334
PLEASE NOTE: Out of Hours Standby and Call Out
You will be required to take part in the Out of Hours Stand-by Duty Rota as and when requested by management. Standby and call out duties are paid in accordance with the IWC Terms and Conditions 2012 document.
Please click here to view the Isle of Wight Council’s Care Close to Home Strategy.
When you join #TeamIWC you'll receive our staff benefits package, including:
- Annual leave entitlement of 32 days p/a PLUS public holidays!
- Local Government pension scheme
- Discounted Solent ferry travel
- Island bus network discount
- Cycle to work scheme
- Staff parking permit scheme
- Discounted island sports & leisure gym membership
- National and local discounts & benefits schemes
For some vacancies (subject to criteria)
- A relocation scheme of up to £8,000 may be available if you are specifically relocating to the Isle of Wight to take up a new role with us
- If you choose to commute to the Isle of Wight daily, you may be eligible to have some travel costs reimbursed
Find out more about working for the Isle of Wight Council and living on the Island here.
The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour Policy, Employee Code of Conduct and Behaviours Framework. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.
The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via [email protected] if you would like to receive a copy.
The Isle of Wight Council is an equal opportunities employer, who is proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. In addition to this, we are also a Disability Confident Employer. Along with a number of other areas of commitments, this means that providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.
If you have difficulty completing your online application or if you need further information about how to apply, telephone 01983 823134 or email [email protected]. Please note only applications completed and submitted online by the closing date will be accepted.
We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. If unsuccessful, we actively encourage you to revisit our job pages and apply to alternate posts that may be suitable.
Closing Date: 28 February 2024
