Student And Academic Support Officer X3

Job title:Student and Academic Support Officer (EXTERNAL)
Department:Student and Academic Services
Contract Type: Permanent
Grade: 6
Starting Salary: £ 33,510.82 to £35,301.82 per annum
Salary on progression: £ 33,510.82 to £39,929.82 per annum inclusive
Location: Bloomsbury, London
Hours: 35

SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.

About the Department:

Academic Services is located within the Directorate of Student and Academic Services and provides high level, professional administrative services to staff and students across SOAS. Other teams within the Directorate include: Access, Participation and Student Success, Careers, Registry, Student Experience, Engagement and Retention, Student Advice and Wellbeing.

About the Role :

The aim of the role is to provide full and comprehensive Student and Academic Support and record maintenance for programmes across one or more Colleges, delivering excellent customer service in accordance with the procedures and regulations of the School, and acting as the first point of contact for Student and staff enquiries.

The role holder will be expected to contribute to excellent service delivery standards by providing information, support and high-quality customer service to academics and students in accordance with agreed standards to enhance the student experience.

How to Apply:

Closing date: Sunday 14th April

Interviews to be held: w/c 29th April

Further information

If you have any questions or require any assistance with regard to the application process, please contact hr-recruitment@soas.ac.uk

'Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006'. for the duration of their contract

For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice.

We would particularly welcome applications from candidates from working class, first generation Higher Education, Black, Asian, other minority ethnic and under-represented groups from within the UK and beyond. All appointment decisions will be made on merit, following a fair and competitive process.