Student Experience Support Officer

Contract type: Variable Hours – Fixed Term (29/08/2025)
Location: Leeds, Leeds International Study Centre
Salary: £12 per hour
Leeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University. 
Reporting to the Head of Registry and Operations & the Head of Student Support you will be a member of the Student Experience Team, supporting both the Registry & Operations Department and the Student Support Department with administrative duties during key busy periods.
ABOUT THE ROLE

• Supporting the delivery of student inductions throughout the academic year. 
• Supporting student events and activities throughout the academic year as required.
• Assisting with general administration and data tasks during peak periods.
• Assisting with the completion of student university applications.
• Providing general support to the Student Experience Team during peak periods.

ABOUT YOU

• GCSE - including Maths & English A-C (9-4) or equivalent.
• Experience of working within administration.

ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible Student Experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.