AddressOverview
Student Financial Support Coordinator (PG)
Location : Durham
Disclosure and Barring Service Requirement: Not Applicable.
The University
At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other.
Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer.
We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here
The Role and the Department
The Student Immigration and Funding Service (SIFS) works with internal colleagues and external bodies to provide high quality advice and support relating to immigration legislation and Financial Support for both undergraduate and postgraduate students and applicants.
The Service is part of the Student & Academic Services Directorate (SASD), which provides a professional administrative support service to staff, students and potential students at Durham University.
The Academic Registrar is the head of the department and is responsible to the Vice Provost for its management. The following services fall under the remit of the SASD:
· Widening Access & Participation
· Academic Quality Service
· Recruitment and Admissions
· Student Immigration and Funding Services
· Student Registry
All the services are based at either the Palatine Centre in Durham City.
The post holder will be part of the Postgraduate Team within Student Immigration & Financial Services which administers over 750 studentships which are funded from various sources, mainly from UKRI but also Durham University funded studentships and externally funded studentships. They will play a key part in supporting a customer-focused, efficient and professional service dedicated to providing holders of studentships, supervisors and other key staff in academic departments and Research & Innovation Services (RIS) with support and guidance.
You must also be a flexible team-worker able to take responsibility for managing a varied workload to a high standard. A high level of accuracy, sometimes under pressure, is essential. You will be dealing with highly confidential, and potentially sensitive, information and must ensure that it is kept in accordance with the principles of the General Data Protection Regulations (GDPR) and in the strictest confidence.
SASD operates a hybrid working policy which allows a level of flexibility within the working week.
Working at Durham
· A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:
· 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 39 days per year.
· The University closes between Christmas and New Year.
· No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
· Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
· On site nursery is available and access to holiday camps for children aged 5-16 throughout the year.
· Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
· There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities.
· The opportunity to take part in staff volunteering activities to make a difference in the local community
· Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.
· We offer generous pension schemes.
Durham University is committed to equality, diversity and inclusion
Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It’s important to us that all of our colleagues are aligned to both our values and commitment to EDI.
We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role.
