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SalaryAdmissions Manager (International)
Student Journey - Student Administration
| Location: | Sunderland Campus |
| Salary: | £44,960 to £56,023 |
| Hours per Week: | 37 |
| Closing Date: | Wednesday 14 February 2024 |
| Interview Date: | Thursday 07 March 2024 |
| Reference: | 0030-24 |
| Further details: |
About the University of Sunderland
The University of Sunderland offers life-changing opportunities for 27,500 students across its campuses in Sunderland, London, Hong Kong, and through global partnerships with learning institutions in 19 countries. We're proud to be a top 50 UK university (Guardian University Guide 2024), with top-quality facilities, inclusive culture, and our vibrant, ever-changing city.
Do you thrive on working with others to offer aspiring students a fair, professional and engaging experience, giving great advice, and offering a warm and friendly point of contact? Do you have a passion for change and continuous improvement in a fast-paced environment? Are you a team player who really enjoys making and developing meaningful relationships with colleagues, working together to find solutions and develop your service? Can you motivate and develop a team of people?
Have you answered yes to these questions? If so, we’d love to hear from you as this is an exciting opportunity for someone with this experience and these skills to join a successful team.
About the role
We are looking for an Admissions Manager (International) to join our Student Administration Team to lead and manage admissions operations from initial application onwards for all EU and International applications. To be responsible for the development and implementation of effective processes and procedures relating to admissions for international students. Responsible for effective use of Management Information reports to make data driven decisions on admissions workloads and processes. To manage, mentor and develop a team of Student Administration Officers. To lead and manage development projects within Student Administration and the wider Student Journey remit.
This role sits in the Student Administration Team, a key part of our Student Journey Service. The team works across University admissions, student records and compliance and takes a lead at clearing and enrolment, also contributes to open days and student events. As a team, we are committed to responsiveness and excellence in customer service, inclusiveness, and collaboration, and we take ownership of our actions.
What you can bring
We are looking for a person who has extensive experience in a Higher Education setting and has proven managerial and supervisory experience, with an ability to lead staff and successfully deliver effective processes and services.
The role demands strong attention to detail; the ability to build and maintain effective relationships and work collaboratively with a wide range of colleagues as we continue to develop and grow all aspects of Student Administration Team.
The successful candidate will have excellent IT, communication, and organisational skills with an ability to prioritise and work under pressure. The nature of the post requires individuals with excellent interpersonal skills who can work successfully with all levels of staff and other stakeholders.
What we can offer you
Our university is not just a place of academic excellence, but also a community that embraces inclusivity and support. We value our staff and offer a rewarding package that goes beyond just salary. At the University of Sunderland, we prioritise not only your professional growth but also your happiness and well-being.
- Enjoy a generous annual leave entitlement of 36 days, along with an additional 5 closure days over the Christmas break and 8 Bank Holidays.
- Enrolment into our workplace pension scheme, ensuring your financial security for the future.
- Access to our “My Lifestyle Benefits Platform”, where you can enjoy online discounts at hundreds of retailers every day. Plus, take advantage of exclusive schemes that allow you to purchase a new car, bike, or technology at a discounted rate.
- Your health and well-being are important to us. That's why we provide access to discounted private medical insurance, health cash plans, and guidance on financial well-being.
- For those with young children, our on-site nursery offers exceptional care and education for children from birth to school age, operating throughout the year.
- Maintaining an active lifestyle is made easy with discounted membership for CitySpace Fitness, our state-of-the-art facility for sports and social activities.
Equality, diversity & inclusion
We strongly believe that an inclusive university, where a diverse range of individuals feel valued and have equal opportunity to get into work and reach their potential, is good for our staff, students, university, and society.
Our work on equality, diversity and inclusivity has never been more important. We believe inclusivity is an essential value at the heart of what we do, and we want all our staff to be part of that journey with us.
Our recent staff survey conducted in 2023 showed that 97% of our staff believed that we were committed to achieving an inclusive university.
The closing date for applications is Wednesday 14th February 2024
Interviews/assessments are likely to take place on Thursday 7th March 2024
As a member of Student Journey, you will be part of a Service that provides a wide range of professional services, support, and guidance to students. We actively encourage our staff to get involved and collaborate in projects across the Service and we are committed to delivering high quality professional services in support of an excellent student experience.
For an informal discussion or any questions, please contact Joanne Bainbridge – Head of Student Administration via email
