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Salary The Royal Academy of Music is one of the world's leading conservatoires. It prides itself on being stimulating, forward looking and a friendly environment with a diverse mix of students and staff from over 50 countries. Based in central London adjacent to Regent's Park, we have been training musicians to the highest professional standards since 1822. Many of the world's most eminent musicians and performers studied at the Academy and we are firmly focused on developing tomorrow's musical leaders in disciplines including classical, jazz, composition and musical theatre.
We seek a Student Lifecycle Administrator to join our Registry team. The Registry plays a pivotal role in central student administration, by dealing with students from the point of application through to graduation. The Registry is also responsible for organising performance examinations, managing marks and feedback, international student exchanges, advising on fee status and visa requirements, disbursing scholarships and bursaries, and completing data returns for organisations such as the Office for Students.
Your responsibilities will include dealing with all front-line enquiries and processing requests for information from students. You will work closely with the Assistant Registrar (Student Lifecycle and Governance) and play an important role in the management and processing of student records at all points of the Student Lifecycle. You will also support your Registry colleagues to deliver core business activities at key points in the year such as the annual auditions, summer examinations and graduation. You will also be the main administrative point of contact for the Academy's popular teaching course, the LRAM, which takes place over one intensive week during the year. The successful candidate will have office administration experience and customer service experience.
You will have excellent communication and interpersonal skills in order to deal effectively with a wide range of people and be able to work on your own initiative as well as part of a team. We require a candidate with the ability to work well under pressure whilst maintaining good customer service and attention to detail at all times.
Completed applications must be received by midnight 28 January 2024.
Interviews are expected to be held onsite 5 and 6 February 2024.
The Academy is committed to promoting the welfare and safeguarding of all students.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, and candidates with disabilities because we would like to increase the representation of these groups in these roles. We want to do this because we know greater diversity will lead to greater results for students.
