Student Services Manager

Located on the edge of the Lake District, Furness College is the largest FE College in Cumbria offering an extensive range of courses with a particular emphasis on technical learning, apprenticeships and Higher Education, in addition to the broadest A’ level offer in Cumbria. We have strong partnerships with local employers and universities, and we are the sponsor of South Cumbria Multi-Academy Trust. Furness College is a vibrant, innovative and fast-paced college judged to be good by Ofsted in March 2019 and with outstanding financial health. The College is ambitious about its future and is looking to appoint an exceptional individual as Student Services Manager.

We offer

• Competitive salary
• Occupational pension scheme
• Generous Annual Leave entitlement
• Free parking
• Family friendly policies
• College gym and fitness classes
• Funded flu vaccinations
• Funded eye tests
• CPD opportunities
• A great working environment

Furness College is committed to safeguarding and promoting the welfare of our students and staff. Safeguarding checks will be undertaken including an enhanced DBS check with barred lists and references.

Safeguarding responsibilities specific to this role can be found in the attached job description.

Student Services Manager

The College is looking to appoint a skilled, knowledgeable and forward-thinking individual to join our Management Team. The Student Services Manager is a crucial post within the Management Team, contributing significantly to the future success and development of the College. The successful candidate will lead on both the strategic and operational management of the Student Services team. The Student Services Manager will work closely with Curriculum and other Support teams to ensure high quality Customer Service and IAG is provided to all clients. Effective and timely Customer Service and IAG will help to increase overall learner numbers, attendance, retention and achievement. The post holder is responsible for the day to day running of Student Services, whilst ensuring effective utilisation of resources, staff, and budget, and providing a responsive and flexible service to students and college staff.

The successful candidate will be qualified to at least level 4 in a related subject, and will have a Customer related focus, as well as excellent organisational and administrative skills.

Hours: 35 hours per week

Salary: £38,397 rising to £41,898

Tenure: Permanent

Closing date: Monday 15th April, 12 noon

Interview date: Wednesday 24th April