Student Services Manager

We have a great opportunity for a caring, personable and compassionate individual to join us in the role of Student Services Manager at Leigh Academy Rainham from February 2024. This is a rewarding position within the pastoral remit of our College model acting to support the Head of College in their daily operational role.
Our successful candidate will be responsible for managing the college admin, attendance, safeguarding and general social, moral and spiritual well-being of the students across the college communities (in line with the Every Child Matters Agenda) through our Patrol systems. They will use the Academy Management Information System, Bromcom, to run reports for rewards, behaviour and attendance to ensure the Head of College is provided with key data on a weekly basis. Our appointed candidate will liaise with parents, carers and outside agencies as required, including responding to parental email queries, making phone calls and leading on face to face meetings, so strong communication and interpersonal skills are essential. This is a very busy and fast-paced role and we urge candidates to look carefully at the job description to fully understand the nature of this role. We would love to hear from candidates who are keen to be part of our collaborative and supportive environment and are looking for a new rewarding challenge.
Our ideal candidate will also bring sound safeguarding knowledge and experience to this role, deputising to the Heads of College regarding safeguarding matters within and across colleges as part of the pastoral care provided.
This is a permanent opportunity working 37 hours per week, Term Time + 1 week inset with an actual salary of £25,721 per annum (£27,979 full-time equivalent).
Our strong learning community works together and shares the value of collaboration; every member of our academy family works together to achieve success, cultivating a strong sense of belonging. Our belief in human-scale education, delivered through our college model, ensures every one of our students is known and valued. Strong pastoral care is at the heart of our academy and we place great importance on building strong partnerships with parents and carers.
Working in a brand new school is a unique opportunity. A flexible approach with a can-do ethos is required, as is drive, grit and boundless enthusiasm. We will be looking to recruit a staff body that has a multitude of talents to enable us to provide a rich academic and co-curricular offer from the outset and look forward to hearing what additional skills, talents and interests you could bring to a role at the Academy. A sense of humour is also essential!
Being part of Leigh Academies Trust: As of 1st September 2023, our Trust comprises 31 geographically organised academies (14 secondaries, 14 primaries and 2 special) educating 20,000 students, and employing 3,000 talented staff. The Trust is establishing four ‘clusters’ of academies: North Kent; Central Kent; South East London; Medway. In addition, the Trust is responsible for one of the region’s biggest initial teaching training organisations, a large teaching school hub and is an accredited apprenticeship provider. Our future plans are found in our Vision 2030 document available on our website.
As part of Leigh Academies Trust, you will have ample opportunity to collaborate with your peers both within the academy and across the whole Trust. This is an important part of our vision as we know through experience that we perform better when we work together. You are supported to undertake regular self-development to continue your professional development and hopefully progress further within the organisation.
Our commitment to safeguarding: Leigh Academies Trust and all of our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. We adopt a fair, robust and consistent recruitment process across all academies and business units which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates - you can read more about this in our Recruitment Guidance. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Our commitment to equality and diversity: As a Trust, we are passionate about diversity and recognise that as individuals, we all bring something unique to the role regardless of any protected characteristics which is why we treat all of our people equally, without compromise. We are committed to providing equality and fairness throughout our recruitment and employment practices and not discriminating on any grounds.