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SalaryStudent Services supports students at each stage of their journey from pre-entry to post exit. The Service has a student orientated culture and puts students' needs at the heart of everything it does.
As Student Support Administrator, you'll provide highly efficient, organised, and effective administrative support, working with the Support Service and College wide Safeguarding structure. This will include being a key point of administrative contact for the CPOMS safeguarding system and safeguarding case files, working in close liaison with the Support Service staff and Safeguarding Officers to ensure files and key communications are processed in a timely manner.
We're looking for someone with strong IT skills to administer and develop all service delivery using applications such as CPOMS, Word, Excel, PowerPoint, Outlook, College intranet/website, Social Media outlets and Pro-Monitor/EBS. You'll have significant experience in spreadsheet development and management and be comfortable handling sensitive/confidential documentation and issues.
With excellent customer service and interpersonal skills and a highly approachable / empathetic manner, you will be able to communicate with the public and external partners from a diverse range of backgrounds with a calm and positive approach. You'll have experience and knowledge of safeguarding legislation, external partners and procedures and be able to identify and prioritise student safeguarding/support needs to refer or act accordingly.
Closing date for the return of a complete online application form is 25th January 2024
The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees' physical and mental health. This leave is all in addition to Bank Holiday entitlement. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme.
South Thames Colleges group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults.
As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.
As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London's largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students' success at the heart of everything we do.
We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.
When you click on 'Apply', you will be forwarded to the application page which sits on a platform hosted by an external partner called Blue Octopus who support STCG throughout the recruitment process.
