Student Welfare Officer – Summer School (Residential)

Company	Plus LtdSee more
Address	Stirlingshire, Scotland
Form of work	- Full-time, Temporary contract, Fixed term contract
Salary	From £575 a week
Category	Public Sector

Job description

WHO ARE WE?

PLUS is providing summer English courses for young overseas students aged between 10 and 17 years old. As one of the largest Summer School providers in the UK, we take pride in being market leaders and are fully accredited by The British Council.

WHAT IS THE ROLE OF WELFARE OFFICER?

The Welfare Officer is responsible for the well-being, safety, and overall welfare of students attending our summer camps. The Welfare Officer also plays a role in fostering a positive environment for college personnel, addressing any issues such as damages or misbehaviours promptly and proactively to maintain a harmonious and positive atmosphere. This position also requires meticulous record-keeping and the preparation of comprehensive reports. General responsibilities encompass management support, safeguarding, discipline, damages management, healthcare oversight, safety, night checks, and monitoring college services for quality assurance. This involves providing support to the Campus Manager by diligently following their directives and guidance; being able to fulfil all responsibilities of an Activity Leader, which could comprise the main bulk of the role depending on centre size.

You will be reporting to Head Office and Campus Manager

Learn more about the role and apply on our website.

Contract Length: 4 – 8 weeks, depending on the centre

Running Dates: Our camps run between mid-June and mid-August, Start and End dates vary from centre to centre. Welfare Officers are expected to arrive to the campus 3-4 days prior the students:

Provisional dates of arrivals and departures of students per campus:

Bath – From 04/07 – 03/08
Chelmsford - From 01/07 to 11/08
Edinburgh – From 02/07 to 31/07
Ellesmere – From 05/07 to 14/08
London Central – From 01/07 to 11/08
London Epsom – From 02/07 to 14/08
London Kingston – From 03/07 to 14/08
London Uxbridge – From 18/06 to 14/08
Hatfield - From 01/07 to 31/07
Loughborough – From 14/07 – 10/08
Stirling – From 01/07 to 31/07

Accommodation: Full board accommodation in fully provided by PLUS – this role is residential, therefore you must stay on the campus for the duration of your employment

YOU MUST:

Have the right to work in the UK
Be available to attend full-day induction online on 9th June
Be willing to undergo the Enhanced DBS Check or Police Criminal Record Check if you are coming from abroad
Provide 2 referees
Flexibility to work non-standard hours, including evenings and weekends, as required
Must bring a smartphone with access to Google maps and WhatsApp
Possession of a valid and up-to-date first aid certification is essential. If not available, must attend a full-day first-aid training on 8 June in London (Paddington area)

Support Scheme: PLUS is committed to supporting successful candidates without first aid training by covering the costs of necessary training through our dedicated support scheme, contingent upon prior agreement and subject to contract fulfilment.

WHAT ARE THE QUALITIES WE ARE LOOKING FOR IN THE RIGHT CANDIDATE?

Proven experience in a welfare or student support role, preferably in a camp or educational setting.
Demonstrating the ability to utilise digital platforms for efficient communication and documentation as opposed to reliance on manual paperwork.
Strong problem-solving skills and the ability to address challenges promptly and effectively.
Strong organisational skills with the ability to maintain detailed records and prepare comprehensive reports.
Demonstrating a high level of empathy and understanding in dealing with participants, staff, and their needs.
Calm and effective in managing crises and emergencies, ensuring a secure and controlled response.

WHAT IS IN IT FOR YOU AND HOW CAN THIS ENHANCE YOUR CAREER?

Full board accommodation (3 meals per day)
Experience in diverse and multicultural environment
Enhance your managerial and organisational skills by overseeing Student Welfare, discipline, and safety protocols
Gain valuable experience in student support services and welfare management
Interacting with students from various countries and backgrounds enhances cultural awareness, sensitivity, and adaptability

Join us in creating unforgettable experiences for international students while enjoying a vibrant multicultural environment, blending English language courses with British culture immersion.

Job Type: Fixed term temporary contract

Salary: from £575 per week, depending on the centre and experience

Holiday: Due to the nature of the work, you are not allowed to take holiday. The salary is already inclusive of the holiday pay.

SAFEGUARDING AND ELIGIBILITY CHECKS:

All current holders of roles involving responsibility for or substantial access to under 18s, and all new appointees to such roles, will have appropriate suitability checks, for example with the Disclosure and Barring Service (in England and Wales) or Protecting Vulnerable Groups Scheme (in Scotland), in line with the organisation’s stringent safeguarding policy.

All gaps in employment will need to be explained, and a minimum of two references are required. These can be academic as well as professional. All references will be contacted and specifically asked whether there is any reason that the applicant should not be working with anyone under the age of 18.

Please note that due to post-Brexit restrictions, you must be a UK resident or have UK residency to work in our UK Camps.

Job Types: Full-time, Temporary contract, Fixed term contract

Salary: From £575.00 per week

Benefits: