Studio Receptionist

Job Overview:

We are seeking a dynamic and organised individual to join our busy photographic studio as a receptionist. As the first point of contact for clients, visitors, and team members, you will play a crucial role in ensuring a positive and professional experience. The ideal candidate will have excellent communication skills, exceptional multitasking abilities, and a passion for providing outstanding customer service in a fast-paced environment.

Responsibilities:

Front Desk Management:

• Greet clients and visitors with a warm and welcoming demeanour, maintaining security for reception ensuring that all visitors are logged and registered appropriately and informing the member of staff of the visitor on site.
• Manage the flow of studio traffic to ensure a smooth and efficient environment.
• Ensure that reception is kept clear and tidy.

Team Interaction:

• Assist individuals with enquiries, bookings, and scheduling as requested by your line manager.

Administrative Support:

• Handle incoming post and deliveries made to reception ensuring the timely and efficient notification of the items to the appropriate people.
• Maintain and update appointment calendars where necessary.
• Assist where requested by your line Manager.

Problem Solving:

• Address and resolve client concerns or issues promptly and professionally.
• Escalate complex matters to your line manager as required.

Requirements:

• Exceptional Communication Skills: Clear and effective, both verbal and written.
• Customer Service Orientation: A friendly and customer-focused attitude.
• Organisational Skills: Ability to manage multiple tasks in a fast-paced environment.
• Computer Literacy: Proficient in using basic office software and receptionist systems.
• Adaptability: Ability to adapt to changing priorities and unexpected situations.
• Previous Receptionist Experience: Experience in a similar role is preferred.
• Studio Knowledge: Basic understanding of studio operations would be beneficial.

Working Pattern:

• 8am - 4pm Monday to Friday

Joining our team as a receptionist offers a unique opportunity to be part of a vibrant and creative studio environment. If you have the skills and enthusiasm to contribute to our success, we look forward to receiving your application.