Summer Festival Assistant

Company: Cuffe and Taylor

Department: Cuffe and Taylor Operations

Location: Preston, Lancashire or Farringdon, London and onsite at festivals/shows in the summer

Reports to: Senior Event Manager

Working Hours: Full time working hours plus some evening / weekend working at events

Contract type: Fixed term contract until Sept 2024

Role Description

The focus of the role will be to support the operations team with the day-to-day administration and organisation of our Summer Festivals.Cuffe & Taylor operates Lytham Festival, Live at The Piece Hall , Scarborough Open Air Theatre, Summer Sessions, Cardiff Castle, Lincoln Castle and many other sites. Cuffe & Taylor also Produce and Promoter over 1,500 theatrical shows across the UK and Internationally each year and project manage a major London attraction.

What it's like to work in the Team

The Cuffe and Taylor team are a group of driven individuals with the ability to deliver large scale stadium tours, multi night festivals and many theatre tours running throughout the year all hosting artist such as Rod Stewart, Kylie, Noel Gallagher, Little Mix to name only a few.

We have a fun atmosphere within the team, which helps us maintain an open, approachable department, which can partner and build genuinely authentic and valuable relationships with our employees and leaders. We are committed to working as a team and so support each other to achieve wins as a team.'

Who you are

Competencies / Skills / Knowledge / Experience

• Excellent attention to detail
• Advanced knowledge and experience with Microsoft Excel and Outlook.
• Highly motivated and dynamic - ability to work deadlines and achieve targets in a time conscious manner
• Experience in working in a busy working environment
• Experience in the events industry is helpful
• Flexibility to work onsite at shows and festivals, sometimes with anti-social working hours

What the role includes

• Assisting with supplier procurement, collating relevant documents, and keeping spreadsheets up to date.
• Answering customer emails through ZenDesk for all Cuffe & Taylor festivals, concerts and theatre shows.
• Liaising with the operations, production, artist liaison and ticketing teams to assist with any roles including accreditation, radio management, meal tickets and any other relevant roles.
• Assisting with the fulfilment of resident information
• Assisting with Charity Vouchers and Requests.
• Assisting with the volunteer management.
• Work on site at events and festivals as required, including weekends and evenings.
• Any other reasonable ad hoc duties.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Cuffe and Taylor is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

APPLICATION DEADLINE: Monday 18th March. We reserve the right to close applications at any time so encourage early application.