Super Housekeeper

Over the last 2 years, SpotHost has generated more than £1.2 million in rental income for our clients who are property owners by offering simple property management solutions. We manage properties on OTAs such as Airbnb, Booking.com, Expedia, etc. With the growing operations across Glasgow and Edinburgh, we are now looking to add more enthusiastic and passionate people to our super team.

At SpotHost, we are passionate about everything sharing economy and revolutionising the short-term property management industry by offering a service like no other. We pride ourselves with our low cost business model, ensuring our clients get the most out of their asset.

As a Super Housekeeper, you will be part of our wonderful housekeeping team who are responsible for ensuring the properties are clean and well presented before the guests arrive and also meet and greet the guests at the property to hand over the keys. This is why you will be a ‘Super’ Housekeeper and not just a Housekeeper.

To succeed at this role, you must possess an outgoing personality and enjoy meeting new people from different backgrounds. Well-spoken and written English is vital as well as excellent customer service skills. Being multi-lingual and having local knowledge of Glasgow will be desirable.

You will be an ambassador of the SpotHost brand and we expect you to be friendly, helpful and honest at all times. For this type of role you must have the ability to deal with all types of guests and be able to work as part of a professional team.

Your main responsibility will be to clean the properties to Airbnb standard after guests check out and meet and greet the guests when they arrive by a warm welcome. We take pride in our meet and greet service so this is where you will be expected to show your excellent customer service skills and local expertise by giving the guests tips on what to see and visit in the City

We are a small team with big ideas! Everyone in our team is involved with all aspects of our daily operations. If capacity allows, you will be involved in a variety of projects on top of your day-to-day tasks to ensure an efficient operation during our off-peak periods.

Our team is very important to us, and so we are looking for the right person rather than the right experience.

You will get to be part of a new start up company, which is rapidly growing!

Our Requirements:

• You must have the right to work in the UK
• You must be able to work during the evenings and on weekends when required to do so
• Must be a good communicator
• Must be an excellent team worker
• Must be a quick learner and be willing to learn on the job
• You must have a car
• You must have a smart phone

Desirable Requirements:

• Previous customer service experience
• Previous housekeeping/cleaning experience
• Airbnb/Short-let Knowledge

Benefits:

• You will be part of one of the fastest growing start-ups in Scotland
• Flexible annual leave
• Flexible shift Rota
• Free Drinks & Snacks during work hours
• Opportunity to invest in the company
• Opportunity to enhance your career progression within the company