Supervisor

My client is a fantastic family run business that pride themselves on mental wellbeing and creating a good working environment, are you tired of feeling like a number and want to work for a company where you can make a mark and progress with the best technology and support.
Look no more!!

Based from the Hemel Hempstead head office.

You will be mobile working within the M25 on mixture of commercial building and some prestigious sites.
Over the past five years my clients business has grown to £12.75 million and employee numbers have grown to 100. Innovation, value and customer service form the basis of our services, it is in the Companies DNA. The possibilities and opportunities to fuse innovation & technology into our services and operations make this an exciting time.
Trust and empowerment form the backbone of our Companies culture and behaviour. HVAC is the core of our Company, and this year. They celebrate 48 years in business.
They pride ourselves on offering a level of service that exceeds our customers’ expectations. Our aspiration is to continue raising our standards and looking for new and innovative solutions is key to retaining our current partnerships and growing new ones. We trust and empower our engineers to operate in this way, just as our Directors trust and empower all managers to operate in this way

Description of role
The Air Conditioning Supervisor role is to deliver maintenance to SFG-20 and repair works and reactive
services to a professional standard.
The mobile air conditioning engineers role includes but not limited to the following:
Proactive and innovative approach to service delivery
Work to and be comfortable with the company culture
Work to ensure routine services, maintenance and repairs are carried out in-line with SLA’s
Mentor ‘improvers’ and ‘apprentices’
Be able you use and understand a CAFM system
Deliver planned preventative maintenance to schedule
Assist with technical issues on site, providing technical support
Ensure all service reports are completed correctly and within the contract timeline
Produce quality reports and quotations
Provide feedback, both to the team and management
Build excellent working relationships with customers
Communicate effectively with customers
Site asset management and verification for new and existing sites
Work to Company operational handbook and policies
Undertake site audits with Compliance Manager
Undertake Toolbox Talks
Form part of an on-call rota
Contribute to productivity & profit of your team

Principle duties & responsibilities
Working on all types of air conditioning equipment
Servicing with an optimisation and efficiency bias
Coordinates on site work activity for multi person jobs
Responsible for reactive call outs, trouble shooting and resolving faults
Diagnosis and repair systems malfunctions requiring specific technical knowledge as well as
an understanding of time and material requirements
Produce quotations for additional works and repairs as required
Oversee Health & Safety in line with our client’s systems
Qualifications
Refrigerant handling qualification (C&G 2079)
F-GAS qualification
Refrigeration & air conditioning qualifications
Minimum six years’ experience in the field
A time served apprenticeship
Skills and attributes
To excel and succeed in this role you must