Address
Form of work
SalaryJob title: Supervisor / Team Leader
Salary: £38,000 - £41,000
Location: field based across Waltham Forrest (E17, E11, LG8, CM15, CM11 and SS11).
Fixed Term - 6 Months Contract - Full Time
About the Role
Working to deliver the best quality service, you'll be responsible for leading a team supporting the day-to-day activity. You'll drive excellent service standards, influencing profitability and basic budget management, Health, Safety and Environmental management and compliance, whilst ensuring ensure exceptional customer relationships are maintained.
About You
Candidates will have previous experience with a trade background (i.e., plumbing, multi skilled etc) with good knowledge of damp and mould, ideally within a social housing environment, coupled with the ability to establish and maintain effective customer relationships.
Responsibilities:
- Supervise and lead a team of maintenance technicians and contractors in responding to reactive maintenance requests.
- Inspect properties to identify repair and maintenance needs, ensuring compliance with safety and quality standards.
- Coordinate the allocation of work orders, scheduling repairs, and managing the team's daily activities.
- Maintain accurate records of maintenance and repair work, materials used, and costs incurred.
- Monitor budgets and costs, making recommendations for cost-effective solutions.
- Build positive relationships with residents and address their concerns promptly and professionally.
- Collaborate with other departments to ensure effective communication and coordination on housing-related matters.
- Ensure compliance with all relevant health and safety regulations and company policies.
- Provide regular reports and updates to management regarding the status of maintenance operations.
Qualifications:
- High school diploma or equivalent; additional education or certifications in maintenance management or related fields is a plus.
- Proven experience in social housing or property maintenance
- Strong technical knowledge of building maintenance, repair, and renovation.
- Proficiency in using maintenance management software and basic computer applications.
- Understanding of health and safety regulations in housing maintenance.
- A valid driver's license
Benefits
- 26 Days Holiday & Bank Hols
- Enhanced Pension Plan
- Private Healthcare (including 24hr GP)
- Enhanced Maternity & Paternity Pay
- Buy & Sell Holiday
- Flexible Working & Flexible Bank Holidays
If you are interested please call Sommer on (phone number removed)
