Supply Chain & Customer Service Administrator

Our Client is a Chemical Distribution Company. They currently have a vacancy for a Supply Chain & Customer Service Administrator. This position will be Office Based near Bracknell, Berkshire and is a Full-Time 15 Month Contract (Maternity Cover) reporting to the Supply Chain Manager.

Job Purpose

• To work as part of the Supply Chain and Customer Service team liaising closely with customers, sales teams, suppliers and 3PL’s (third party logistics) to ensure smooth, safe, timely and efficient supply of raw materials.

Key Responsibilities

• Be the first point of contact for customers placing orders, following up on the progress of orders, or making any other order related enquiries
• To manage the order process from receipt of order, and raising purchase orders for stock, through to customer delivery and invoicing, ensuring swift, efficient, and accurate service
• Ensure all documentation received during the Supply Chain process is correctly checked, distributed and filed accordingly
• Maintain accurate records in Excel and Sage adhering to the defined processes and procedures to ensure clear visibility of order status throughout the business
• Approve purchase invoices for stock and services within the Supply Chain
• Raising incident reports for any non-conformances, complaints, late or damaged deliveries etc. and supplying accurate recording of all relevant information through the incident system
• Monitor stock holding to ensure levels stay within set tolerances

Qualifications / Experience

• Experience working in a relevant order processing / logistics role within a B2B environment dealing directly with business customers (Essential)
• Experience using order processing software e.g. SAP B1, Sage 200 (Desirable) and Microsoft Excel (Essential)
• Be highly organised with an ability to manage your time and prioritise effectively
• Attention to detail and accuracy are key as is the ability to work well under pressure and to tight deadlines

In return our Client is offering a basic salary of £27,000 - £28,000 per annum plus benefits. (Salary is negotiable and dependent on experience).

Please e-mail your C.V to Lorraine Roger, Director at Atom Recruitment Ltd.