Support and Retention Officer

Support and Retention Officer
Grantrow Recruitment are looking for a Support and Retention Officer to join our public sector client in Walsall. The successful candidate will be responsible for taking a key role in the setup, organisation, and ongoing delivery of the Supported Internship Pilot Programme, ensuring that only eligible young people are signed up.
If you have experience assisting the Apprenticeship Programme Lead in coaching and supporting apprentices to aid retention, then please apply today!
Benefits:
Pension schemePayee rewards app, including multiple retailer discountsWeekly payMortgage referenceDetails of Senior Payments Officer:
Salary: 18.06 per hourLocation: Hybrid role – RugbyHours: 20 hours – flexible days to meet the needs of the service:00am–17:00pmTemporary contract 3 month ongoingAbility to drive/own vehicle required Responsibilities
To take a key role in the setup, organisation, and ongoing delivery of the Supported Internship Pilot Programme for the Council until March 2025, ensuring that only eligible young people are signed up.To ensure that the Supported Internship programme is run in accordance with the pilot rules and regulations provided by the ESFA.To assist the Apprenticeship Programme Lead in coaching and supporting apprentices to aid retention.To work collaboratively with other Training Officers/Learning and Development Consultants/ Connected Working Coaches so that programmes are not being delivered in isolation and form part of a wider training strategy.To work with training providers, both internal and external to ensure that high quality learning interventions are delivered in accordance with the specification/contract and are effectively evaluated and developed.To assist in identifying and progressing opportunities for income generation.To evaluate supported internship activity at operational level to ensure value for money, continuous improvement, and enhanced customer experience.To provide learning and organisational development advice to a diverse customer base.To assist in identifying and contribute to the continuous improvement and leading–edge strategies and interventions for supported internships and apprenticeships. Requirements
Enhanced DBS checkAbility to manage relationships, influence, persuade and motivate at all levels across the organisation.Ability to develop and deliver high quality, innovative and engaging induction programmes, and presentations.Strong communication and engagement skills, with the ability to supportively challenge practice in order to continually improve ways of working and improve cost effectiveness
If you are interested in this role, please click apply/contact us today!
Grantrow Recruitment is an equal opportunities employer who do not discriminate against any applicant based on gender, sexuality or race