Support Buyer

Responsible for ensuring that consistent high standards of customer service are delivered at all times. This includes the manning of a helpdesk function to provide guidance on issues ranging from missed delivery or training, to the fast track processing of an ABS request Ensure compliance with all Trust Standing Orders and Standing Financial instructions, Trust policies, Health and Safety and all other issues appertaining to the efficient delivery of a first class Support Buying function To provide administrative support to the Procurement team including Clinical Procurement when called upon to do so. To support the upload of product catalogues to the chosen Trust electronic Finance & Procurement ordering systems. To provide a helpdesk facility for use by Trust staff/customers. To provide identified training for users of the ordering and goods receipting system as required. Responsible for the accurate recording of any efficiencies or savings made as a result of the work that the Support Buying team carry out and the presentation of any data gathered as appropriate when requested to do so. Responsible for the training/guidance of any customers using the Trust preferred ordering system when required to do so. The Support Buyer is accountable for attendance at meetings designed to inform or train staff within the Procurement or Inventory & Supplies function. This is to ensure that all necessary information required to carry out daily activities are understood; and to take part in discussion around the development of the team. This post holder will be responsible for developing agendas, leading meetings and taking minutes where required