Support Worker

SUPPORT WORKER (RECOVERY)

Permanent Role, full-time

Banbury Lodge, Oxfordshire

Shift pattern: rota rolling for six weeks including weekends

Do you have a passion to help people? Come and work for The UK's leading Alcohol & Drug Rehab provider. Our mission is to provide high quality, person-centred, safe and effective treatment. We believe that anyone experiencing challenges with addiction & mental health is able to recover and achieve their true potential.

Join our mission as a Support Worker, at our centre in Banbury!

• You will have endless job satisfaction, and make a difference to people's lives
• You can be a support system for others, and your presence will have a huge impact
• Your experiences as a Support Worker can shape who you are and the decisions you make in life

UKAT Values:

• Integrity & Respect
• Being accountable for our own actions
• Passionate about our services
• Having a humility & hunger to learn
• We LOVE success
• Simplicity & excellence

The benefits of being a Support Worker in the team:

• Supportive PDP
• Training and development opportunities
• 28 Days Holiday rising to 33 Days after 5 continuous years of service
• Company pension scheme
• On-site parking
• Blue Light Card- discounts at thousands of retailers

Main duties of the Support Worker:

• Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle.
• Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.
• Ensure clients observe the programme’s rules and support the manager in investigating and taking action where these may have been breached including substance testing.
• Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
• Assist in the day-to-day operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing).
• Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.
• Oversee and or conduct effective intake, assessment and discharge interventions.
• Assist the therapeutic team to carry out accurate, complete and timely risk management planning and reviews in conjunction with external third parties where appropriate.
• Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice and the company’s QA strategy, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations.
• Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion.
• Assist in the transfer of individuals between agencies and services

Essential criteria:

• NVQ Level 2 qualification in Health and Social Care or equivalent.
• Ability to undertake lone-working safely and effectively.
• Ability to negotiate and influence effectively in terms of professional boundaries.
• Ability to develop and review risk management plans.
• Ability to express empathy and a non-judgemental attitude with a calm, caring approach.
• Capacity to handle intensive and pressurised situations.

The Recruitment Process:

• You will have an initial phone conversation with the hiring manager which will be an informal chat and opportunity to ask questions about the position
• If you are successful in your initial phone conversation, you will be required to undertake an interview on-site or via video conference. (please note that if you have a video interview, you will be required to visit the centre at a later date for a tour)
• Our shortlisted candidates will be notified if they are successful within 5 working days post interview.

Job Types: Full-time, Permanent

Salary: £11.44 per hour

Benefits:

• Casual dress
• Employee mentoring programme
• Free parking
• Health & wellbeing programme
• On-site parking
• Store discount
• Transport links

Physical setting:

• Residential home

Ability to commute/relocate:

• Banbury, OX16 9FA: reliably commute or plan to relocate before starting work (required)

Work Location: In person