Support Worker

We are Hestia. We make a difference.

At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain independence.

The service you will work in .

We work in partnership with other agencies to provide a complete service to young people, aged 16 to 25, so that they are able to overcome their personal barriers and make more positive changes in their lives. We can welcome 47 young people at any given time across our six properties in North Kensington.

A day in this role looks like .

As a Support Worker at Hestia, you will play a crucial role in our Young People Service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

• Experience of working with people with a range of different support needs, aspirations for their future and associated risks.
• Experience of delivering supported housing services to people with a range of needs and risks.
• Good knowledge of welfare benefits and housing options and legislation related to statutory duty.
• Knowledge of health and safety relevant to role as a Supported Housing Support Worker.
• An ability to undertake client-focused key working, support planning and risk assessments to maximise Service Users' independence.
• Good understanding of the range of issues, diagnoses, and treatment relevant to the client group including mental health and substance misuse.
• Commitment to equal opportunities and to promoting service users' rights, privacy, dignity, choice, and control.
• Ability to liaise with external professionals to inform and develop Service Users' support package.
• Willingness to actively engage in undertaking relevant personal development and training.
• Previous experience of using computer-based systems to accurately record work and client details.

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• Deliver housing related support to young people and to inspire young people using the service to meet their needs and aspirations in education, employment, training or other areas of interest and value to the individual?.
• ?Improve each client's quality of life; prevent homelessness through promoting or maintaining independent living skills and appropriate move on?.
• ?Provide relevant support in accordance to the client's range of needs via support and safety planning and aspirations assessments and through one-to one keywork sessions?.
• Maintain accurate service users' records and all other records relating to the upkeep and maintenance of the service. This includes electronic based records on our organisational system?.
• ?Carry our Housing Management functions including the collection and management of rent, reporting of repairs and managing the beginning and end of tenancies/licences at the schemes?.
• ?Encourage and promote effective multi-agency working to ensure that the risks of services users are mitigated and that the needs and aspirations of service users are met to a high standard, including establishing close contacts with various communities, statutory and voluntary organisations?.
• ?Offer a clear co-production package including promoting events across the service, networking, fundraising, engaging in service users' consultation and facilitating involvement in the development and delivery of the service and organisation?.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.